Activity: Talk or presentation types › Oral presentation
Description
The literature overwhelmingly pitches the transformational potential of Generative Artificial Intelligence (GAI) tools such as ChatGPT for Human Resource Management (HRM). We explore this literature after November 2022 for evidence supporting the contributions of GAI tools in helping HR professionals in organisations. We used the Scopus database and a search protocol to identify 33 articles based on keywords and inclusion criteria. Our analysis suggests that GAI tools such as text generators potentially reduce HR professionals' burden by assisting in HRM-related tasks, helping in personalising content, experience, and interactions, and augmenting decision-making. However, such potentials are generally assumed or based on limited evidence.
Period
1 Sep 2025 → 5 Sep 2025
Event title
British Academy of Management 2025: On the Border: Management Challenges, Business Opportunities and Disrupted Institutional Contexts