Activity: Talk or presentation types › Oral presentation
Despite the wide availability of gambling self-exclusion programs, little is known about how and why self-excluders slip through the net and continue gambling. Understanding gamblers’ expectations of self-exclusion, its value as a deterrent to gambling, and the triggers for breaches can inform how gambling providers can tighten the net.
This session presents results from Time 1 of a two-year prospective study on issues of personal and/or industry responsibility as voiced by self-excluders and 18 gambling counsellors across Queensland Australia. Comparisons are drawn between self-excluders and reasons why self-exclusion may or may not deter participants from re-entering venues to gamble are explored.
The complexity of support needed to prevent individuals who are experiencing gambling problems from slipping through gaps in the enforcement process will be highlighted, along with implications for practice within individual venues and for industry-wide processes.