"We Treat them like Family": The Perceived Importance of Customer Service Skills for Small Business Success

  • Muhibul Haq (Speaker)

    Activity: Talk or presentation types › Oral presentation

    Period4 Sep 2018
    Event titleBritish Academy of Management Annual Conference 2018: Driving Productivity in Uncertain and Challenging Times
    Event typeConference
    LocationBristol, United KingdomShow on map
    Degree of RecognitionNational

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