Finland is Europe’s most digitalised country – but older people are still left behind

Description

Around the world, countries are moving towards a more digital way of life. Governments have promoted digitalisation of public services to improve efficiency, cut costs and meet modern demands for speedy responses. Yet this push for the digital has caught some people by surprise. Many older adults now feel they face another hurdle in living an independent life.

Subject

Our recent study focuses on Finland, the most digitalised country in Europe. Finland’s first national strategy report on digitalisation was back in 1995. This laid the groundwork for online public services, well before initial steps in the UK and other countries, and when using email was not even an everyday experience.