Here's what it's like to deal with a company that goes into administration

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Rather than “managing emotions” it is better to “work with emotions”. Managers should encourage communication between teams, allowing emotions to bubble to the surface by listening and letting frustrations be aired. I hope BHS will keep employees well informed ahead of media leaks and provide answers to employees’ questions. Even Clooney’s “corporate downsizer” eventually recognised that people need respect. Let’s hope the administrators at BHS consider the human side of the story.