• Huddersfield Business School
    University of Huddersfield
    HD1 3DH
    United Kingdom

    United Kingdom

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1 Last checked 19 August 2022

116 Google Scholar Citations


Dr Kalliopi Michalakopoulou joined the Department of Logistics, Marketing, Hospitality and Analytics in May 2020 as a Lecturer in Project and Operations Management. She holds the role of the Course Leader for the MSc Project and Operations Management at Huddersfield Business School. She is delivering some of the key Project Management and Operations Management modules offered by Huddersfield Business School in undergraduate and postgraduate students. Prior her permanent role she has been actively involved for more than two years as a part-time Lecturer in the Operations Management team’s modules and module tutor in the delivery of the Artificial Intelligence and Mobility postgraduate module.

She is conducting research in the areas of Professional Service Operations Management and Innovation Management. Her key research interests include among others: open innovation, operations management tools like Lean thinking, human resource management, operational efficiency, sustainable project management, artificial intelligence and university industry relations. She has published a journal paper and has submitted another two. She has presented her work in a number of international and national conferences including EurOMA and BAM.

She has a PhD on Operations Management (University of Huddersfield, 2020). It was funded by Huddersfield Business School after being awarded a three-year ful-time doctorate scholarship. Her PhD title is “Innovation adoption as a vehicle for operational efficiency enhancement in the legal service management”. Kalliopi has also an MSc in Business with Human Resource Management (distinction) from Huddersfield Business School in 2016. Her first degree was an BA in German Language and Literature (Aristotle University of Greece, 2015).

Kalliopi also holds a PGCert in Research Methods and she is a CMI member since 2017 after receiving a Level 7 Diploma in Strategic Management and Leadership. She is also a Fellow of the Higher Education Academy. 

Research Expertise and Interests

  • Professional Service Firms
  • Legal Operations and Legal Project Management
  • Service Innovation Management
  • Artificial Intelligence and Process Innovation
  • Knowledge Transfer Partnerships


Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 9 - Industry, Innovation, and Infrastructure
  • SDG 11 - Sustainable Cities and Communities

Research Expertise and Interests

  • Innovation in Organisations
  • Operations Management
  • Project Management
  • Professional Services
  • Legal Services


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