Personal profile

Biography

Mohammed has extensive expertise in international recruitment, international student support, marketing, communications, and customer care; all gained in diverse and challenging environments.

Mohammed was responsible for initiating international students support initiatives in the Business School which were subsequently adopted university-wide. He is now the Head of International Student Support for the Business School.

As Head of International Student Support for the Business School, Mohammed is responsible for developing, implementing and managing the Business School's support and development for international students.

Mohammed is based within the Department of Strategy & Marketing where he is Principal Lecturer in Marketing and Enterprise Development Lead. He has also served as University-wide Mentor, University-wide KTP Advisor & Mentor, Pan School role on Post Graduate Development and Enhancement. One of the KTP’s he managed received a national award and a prestigious Grade 1 as well as being forwarded for the best overall national KTP programme.

Previously, Mohammed worked in the BNFL Corporate Communications Unit in a dual role. Firstly, working towards harmonizing BNFL’s communications, and secondly, as a researcher and consultant in the area of integrated communications. During his time at Railtrack he developed and streamlined the company's internal communications strategies and procedures, primarily focusing on enhancing employee satisfaction through delivering accurate and timely communications during a time of change and uncertainty.

During his time at Pinderfields General Hospital, Mohammed introduced the hospitals internal communication agenda based around an integrated patient and staff needs approach. One of the first strategies of its kind within the public health sector at that time.

Research Expertise and Interests

  • Knowledge and learning in SMEs
  • Service quality and its impact on the student experience 

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

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Research Output 2010 2017

Open Access
business school
fee
education
tuition fee
leader

Identification of Cultural Heuristics for the creation of consistent and fair pedagogy for ethnically diverse students

Jabbar, A. & Mirza, M. 10 Mar 2017 Culturally Responsive Pedagogies: Working Towards Decolonisation, Indigeneity and Interculturalism. Pirbhai-Illich, F., Pete, S. & Martin, F. (eds.). Palgrave Macmillan Ltd., p. 29-52 24 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

heuristics
business school
student
Teaching
educational practice

Managing Diversity: Academic's Perspective on Culture and Teaching

Jabbar, A. & Mirza, M. 3 Nov 2017 In : Race Ethnicity and Education. 20 p.

Research output: Contribution to journalArticle

Open Access
managing diversity
tutor
Teaching
education
learning environment
1 Citations

Service quality models in the context of the fitness industry

Polyakova, O. & Mirza, M. T. 11 Jul 2016 In : Sports, Business and Management. 6, 3, p. 360-382 23 p.

Research output: Contribution to journalArticle

Open Access
fitness
industry
sport
service quality
Fitness

Perceived service quality models: Are they still relevant?

Polyakova, O. & Mirza, M. 1 Mar 2015 In : The Marketing Review. 15, 1, p. 59-82 24 p.

Research output: Contribution to journalArticle

Open Access
Perceived service quality
Quality of service
Conceptualization
Pathway

Activities 2016 2017

  • 2 Oral presentation

The Rise of the Machines: Twilight of the Autonomous Academic

Jabbar, A. (Speaker), Analoui, B. (Speaker), Mirza, M. (Speaker), Kong, K. (Speaker)
23 Aug 201725 Aug 2017

Activity: Oral presentation

Marketisation vs Marginalisation: The Tension Between Institutions and Academics.

Jabbar, A. (Speaker), Kong, K. (Speaker), Mirza, M. (Speaker)
26 Apr 2016

Activity: Oral presentation