The concept of the knowledge worker and their tacit knowledge still lacks sufficient attention within construction industry, despite the fact that proper understanding and management of this resource is of immense importance for the achievement of better organisational performance. Hence this paper presents a conceptual framework for managing construction tacit knowledge, based on a review of literature and pilot interview findings. This paper stresses the importance of the construction knowledge worker and tacit knowledge, whilst highlighting the prevailing gap due to the lack of attention and recognition given to tacit knowledge in the construction industry. The necessity for purposeful, formal and systematic knowledge management (KM) techniques with a proper plan that can be monitored, controlled and measured is highlighted from the interview findings. Also stressed by respondents is the importance of measuring effort, outcomes and different areas of KM. The model will provide a valid basis and a systematic approach to manage tacit knowledge for construction organisations.
|Title of host publication||COBRA 2006|
|Subtitle of host publication||Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors|
|Place of Publication||London|
|Publisher||Royal Institution of Chartered Surveyors|
|Number of pages||10|
|Publication status||Published - 1 Dec 2006|
|Event||Annual Research Conference of the Royal Institution of Chartered Surveyors - London, United Kingdom|
Duration: 7 Sep 2006 → 8 Sep 2006
|Conference||Annual Research Conference of the Royal Institution of Chartered Surveyors|
|Abbreviated title||COBRA 2006|
|Period||7/09/06 → 8/09/06|
Pathirage, C. P., Amaratunga, D., & Haigh, R. (2006). A Theoretical Framework on Managing Tacit Knowledge for Enhancing Performance in the Construction Industry. In E. Sivyer (Ed.), COBRA 2006: Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors London: Royal Institution of Chartered Surveyors.