A Theoretical Framework on Managing Tacit Knowledge for Enhancing Performance in the Construction Industry

Chaminda P. Pathirage, Dilanthi Amaratunga, Richard Haigh

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

The concept of the knowledge worker and their tacit knowledge still lacks sufficient attention within construction industry, despite the fact that proper understanding and management of this resource is of immense importance for the achievement of better organisational performance. Hence this paper presents a conceptual framework for managing construction tacit knowledge, based on a review of literature and pilot interview findings. This paper stresses the importance of the construction knowledge worker and tacit knowledge, whilst highlighting the prevailing gap due to the lack of attention and recognition given to tacit knowledge in the construction industry. The necessity for purposeful, formal and systematic knowledge management (KM) techniques with a proper plan that can be monitored, controlled and measured is highlighted from the interview findings. Also stressed by respondents is the importance of measuring effort, outcomes and different areas of KM. The model will provide a valid basis and a systematic approach to manage tacit knowledge for construction organisations.
Original languageEnglish
Title of host publicationCOBRA 2006
Subtitle of host publicationProceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors
EditorsElaine Sivyer
Place of PublicationLondon
PublisherRoyal Institution of Chartered Surveyors
Number of pages10
ISBN (Print)9781842193074
Publication statusPublished - 1 Dec 2006
Externally publishedYes
EventAnnual Research Conference of the Royal Institution of Chartered Surveyors - London, United Kingdom
Duration: 7 Sep 20068 Sep 2006

Conference

ConferenceAnnual Research Conference of the Royal Institution of Chartered Surveyors
Abbreviated titleCOBRA 2006
CountryUnited Kingdom
CityLondon
Period7/09/068/09/06

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  • Cite this

    Pathirage, C. P., Amaratunga, D., & Haigh, R. (2006). A Theoretical Framework on Managing Tacit Knowledge for Enhancing Performance in the Construction Industry. In E. Sivyer (Ed.), COBRA 2006: Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors London: Royal Institution of Chartered Surveyors.