Abstract
Sustainable shipping management (SSM) is arguably the most challenging issue that shipping companies faced for the coming years. Hence, examining the critical success factors (CSFs) of SSM is vital. Although previous research mainly focused on the motives and implication of SSM, practical research that proposes how SSM can be implemented is still lacking. Therefore, this study fills the gap by identifying and ranking the CSFs of SSM with a theory-driven approach. The CSFs were developed through the theoretical lenses of five organisational theories, namely, stakeholder theory, resource-based view theory, relational-view theory, innovation diffusion theory, and contingency (fit) theory. Based on these theories, this study proposes stakeholders' focus, intra-firm management, inter-firm collaboration, new technology acceptance, and strategic fit as the CSFs of SSM. Further, 20 sub-criteria were identified to operationalise the CSFs. A survey questionnaire was pretested and then administered to 36 shipping companies in Vietnam. Thereafter, the obtained data were analysed using fuzzy analytic hierarchy process. The findings show that the CSFs of SSM, in descending order of their importance, are (1) stakeholders' focus, (2) intra-firm management, (3) new technology acceptance, (4) inter-firm collaboration, and (5) strategic fit. Moreover, results of this study show that among the sub-criteria of SSM, the most important ones are primarily related to monetary resources and tangible infrastructures and equipment. Additionally, SSM implementation in shipping companies can be improved by addressing the needs of stakeholders and aligning SSM activities with shipping companies' strategies.
| Original language | English |
|---|---|
| Article number | 118401 |
| Pages (from-to) | 1-14 |
| Number of pages | 14 |
| Journal | Journal of Cleaner Production |
| Volume | 243 |
| Early online date | 13 Sep 2019 |
| DOIs | |
| Publication status | E-pub ahead of print - 13 Sep 2019 |
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A theory-driven identification and ranking of the critical success factors of sustainable shipping management. / Tran, Thi Minh Trang ; Yuen, Kum Fai; Li, Kevin X.; Balci, Gökcay; Ma, Fei.
In: Journal of Cleaner Production, Vol. 243, 118401, 10.01.2020, p. 1-14.Research output: Contribution to journal › Article
TY - JOUR
T1 - A theory-driven identification and ranking of the critical success factors of sustainable shipping management
AU - Tran, Thi Minh Trang
AU - Yuen, Kum Fai
AU - Li, Kevin X.
AU - Balci, Gökcay
AU - Ma, Fei
PY - 2019/9/13
Y1 - 2019/9/13
N2 - Sustainable shipping management (SSM) is arguably the most challenging issue that shipping companies faced for the coming years. Hence, examining the critical success factors (CSFs) of SSM is vital. Although previous research mainly focused on the motives and implication of SSM, practical research that proposes how SSM can be implemented is still lacking. Therefore, this study fills the gap by identifying and ranking the CSFs of SSM with a theory-driven approach. The CSFs were developed through the theoretical lenses of five organisational theories, namely, stakeholder theory, resource-based view theory, relational-view theory, innovation diffusion theory, and contingency (fit) theory. Based on these theories, this study proposes stakeholders' focus, intra-firm management, inter-firm collaboration, new technology acceptance, and strategic fit as the CSFs of SSM. Further, 20 sub-criteria were identified to operationalise the CSFs. A survey questionnaire was pretested and then administered to 36 shipping companies in Vietnam. Thereafter, the obtained data were analysed using fuzzy analytic hierarchy process. The findings show that the CSFs of SSM, in descending order of their importance, are (1) stakeholders' focus, (2) intra-firm management, (3) new technology acceptance, (4) inter-firm collaboration, and (5) strategic fit. Moreover, results of this study show that among the sub-criteria of SSM, the most important ones are primarily related to monetary resources and tangible infrastructures and equipment. Additionally, SSM implementation in shipping companies can be improved by addressing the needs of stakeholders and aligning SSM activities with shipping companies' strategies.
AB - Sustainable shipping management (SSM) is arguably the most challenging issue that shipping companies faced for the coming years. Hence, examining the critical success factors (CSFs) of SSM is vital. Although previous research mainly focused on the motives and implication of SSM, practical research that proposes how SSM can be implemented is still lacking. Therefore, this study fills the gap by identifying and ranking the CSFs of SSM with a theory-driven approach. The CSFs were developed through the theoretical lenses of five organisational theories, namely, stakeholder theory, resource-based view theory, relational-view theory, innovation diffusion theory, and contingency (fit) theory. Based on these theories, this study proposes stakeholders' focus, intra-firm management, inter-firm collaboration, new technology acceptance, and strategic fit as the CSFs of SSM. Further, 20 sub-criteria were identified to operationalise the CSFs. A survey questionnaire was pretested and then administered to 36 shipping companies in Vietnam. Thereafter, the obtained data were analysed using fuzzy analytic hierarchy process. The findings show that the CSFs of SSM, in descending order of their importance, are (1) stakeholders' focus, (2) intra-firm management, (3) new technology acceptance, (4) inter-firm collaboration, and (5) strategic fit. Moreover, results of this study show that among the sub-criteria of SSM, the most important ones are primarily related to monetary resources and tangible infrastructures and equipment. Additionally, SSM implementation in shipping companies can be improved by addressing the needs of stakeholders and aligning SSM activities with shipping companies' strategies.
KW - Critical success factors
KW - Sustainable shipping management
KW - Stakeholder theory
KW - Relation view theory
KW - Resource-based view theory
UR - http://www.scopus.com/inward/record.url?scp=85072694162&partnerID=8YFLogxK
U2 - 10.1016/j.jclepro.2019.118401
DO - 10.1016/j.jclepro.2019.118401
M3 - Article
VL - 243
SP - 1
EP - 14
JO - Journal of Cleaner Production
JF - Journal of Cleaner Production
SN - 0959-6526
M1 - 118401
ER -