Accessibility and Usability of Websites Intended for People with Disabilities

A Preliminary Study

Emilene Zitkus, Aline C. Brigatto, Ana Lya M. Ferrari, Gabriel H.C. Bonfim, Idinei F.P. Carvalho Filho, Thaís D. Reis, Fausto O. Medola, Luis C. Paschoarelli

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

This paper reports a preliminary study evaluating accessibility and usability of a Brazilian government website-the national digital catalogue of assistive technology (CNPTA). Although since 2004 e-government information should be broadly accessible, several studies indicate that web accessibility has not been accomplished in many government websites. This study is part of a research project that analyses whether this negative outcome replicates on government websites intended for people with disabilities. The website was assessed by automated testing and the results were compared to the outcomes from user testing. The paper discusses the findings compared with past studies and not only proposes specific aspects to enhance the website, but also it outlines several points to be considered in the next steps of the research project, as well as in other research that considers web accessibility and usability for blind people.

Original languageEnglish
Title of host publicationDesign, User Experience, and Usability
Subtitle of host publicationNovel User Experiences - 5th International Conference, DUXU 2016
EditorsAaron Marcus
PublisherSpringer Verlag
Pages678-688
Number of pages11
ISBN (Electronic)9783319403557
ISBN (Print)9783319403540
DOIs
Publication statusPublished - 22 Jun 2016
Externally publishedYes
Event5th International Conference on Design, User Experience, and Usability: Novel User Experiences - Toronto, Canada
Duration: 17 Jul 201622 Jul 2016
Conference number: 5

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9747
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference5th International Conference on Design, User Experience, and Usability
Abbreviated titleDUXU 2016
CountryCanada
CityToronto
Period17/07/1622/07/16

Fingerprint

Disability
Accessibility
Web Accessibility
Usability
Websites
Assistive Technology
Testing
Electronic Government
Government

Cite this

Zitkus, E., Brigatto, A. C., Ferrari, A. L. M., Bonfim, G. H. C., Carvalho Filho, I. F. P., Reis, T. D., ... Paschoarelli, L. C. (2016). Accessibility and Usability of Websites Intended for People with Disabilities: A Preliminary Study . In A. Marcus (Ed.), Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016 (pp. 678-688). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9747). Springer Verlag. https://doi.org/10.1007/978-3-319-40355-7_66
Zitkus, Emilene ; Brigatto, Aline C. ; Ferrari, Ana Lya M. ; Bonfim, Gabriel H.C. ; Carvalho Filho, Idinei F.P. ; Reis, Thaís D. ; Medola, Fausto O. ; Paschoarelli, Luis C. / Accessibility and Usability of Websites Intended for People with Disabilities : A Preliminary Study . Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016. editor / Aaron Marcus. Springer Verlag, 2016. pp. 678-688 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
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Zitkus, E, Brigatto, AC, Ferrari, ALM, Bonfim, GHC, Carvalho Filho, IFP, Reis, TD, Medola, FO & Paschoarelli, LC 2016, Accessibility and Usability of Websites Intended for People with Disabilities: A Preliminary Study . in A Marcus (ed.), Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 9747, Springer Verlag, pp. 678-688, 5th International Conference on Design, User Experience, and Usability, Toronto, Canada, 17/07/16. https://doi.org/10.1007/978-3-319-40355-7_66

Accessibility and Usability of Websites Intended for People with Disabilities : A Preliminary Study . / Zitkus, Emilene; Brigatto, Aline C.; Ferrari, Ana Lya M.; Bonfim, Gabriel H.C.; Carvalho Filho, Idinei F.P.; Reis, Thaís D.; Medola, Fausto O.; Paschoarelli, Luis C.

Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016. ed. / Aaron Marcus. Springer Verlag, 2016. p. 678-688 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9747).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Zitkus E, Brigatto AC, Ferrari ALM, Bonfim GHC, Carvalho Filho IFP, Reis TD et al. Accessibility and Usability of Websites Intended for People with Disabilities: A Preliminary Study . In Marcus A, editor, Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016. Springer Verlag. 2016. p. 678-688. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). https://doi.org/10.1007/978-3-319-40355-7_66