Accessibility and Usability of Websites Intended for People with Disabilities: A Preliminary Study

Emilene Zitkus; Aline C. Brigatto; Ana Lya M. Ferrari; Gabriel H.C. Bonfim; Idinei F.P. Carvalho Filho; Thaís D. Reis; Fausto O. Medola; Luis C. Paschoarelli

doi:10.1007/978-3-319-40355-7_66

Accessibility and Usability of Websites Intended for People with Disabilities: A Preliminary Study

Emilene Zitkus, Aline C. Brigatto, Ana Lya M. Ferrari, Gabriel H.C. Bonfim, Idinei F.P. Carvalho Filho, Thaís D. Reis, Fausto O. Medola, Luis C. Paschoarelli

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

6 Citations (Scopus)

Abstract

This paper reports a preliminary study evaluating accessibility and usability of a Brazilian government website-the national digital catalogue of assistive technology (CNPTA). Although since 2004 e-government information should be broadly accessible, several studies indicate that web accessibility has not been accomplished in many government websites. This study is part of a research project that analyses whether this negative outcome replicates on government websites intended for people with disabilities. The website was assessed by automated testing and the results were compared to the outcomes from user testing. The paper discusses the findings compared with past studies and not only proposes specific aspects to enhance the website, but also it outlines several points to be considered in the next steps of the research project, as well as in other research that considers web accessibility and usability for blind people.

Original language	English
Title of host publication	Design, User Experience, and Usability
Subtitle of host publication	Novel User Experiences - 5th International Conference, DUXU 2016
Editors	Aaron Marcus
Publisher	Springer Verlag
Pages	678-688
Number of pages	11
ISBN (Electronic)	9783319403557
ISBN (Print)	9783319403540
DOIs	https://doi.org/10.1007/978-3-319-40355-7_66
Publication status	Published - 22 Jun 2016
Externally published	Yes
Event	5th International Conference on Design, User Experience, and Usability: Novel User Experiences - Toronto, Canada Duration: 17 Jul 2016 → 22 Jul 2016 Conference number: 5

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	9747
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	5th International Conference on Design, User Experience, and Usability
Abbreviated title	DUXU 2016
Country/Territory	Canada
City	Toronto
Period	17/07/16 → 22/07/16

Access to Document

10.1007/978-3-319-40355-7_66Licence: Unspecified

Cite this

Zitkus, E., Brigatto, A. C., Ferrari, A. L. M., Bonfim, G. H. C., Carvalho Filho, I. F. P., Reis, T. D., Medola, F. O., & Paschoarelli, L. C. (2016). Accessibility and Usability of Websites Intended for People with Disabilities: A Preliminary Study . In A. Marcus (Ed.), Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016 (pp. 678-688). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9747). Springer Verlag. https://doi.org/10.1007/978-3-319-40355-7_66

Zitkus, Emilene ; Brigatto, Aline C. ; Ferrari, Ana Lya M. et al. / Accessibility and Usability of Websites Intended for People with Disabilities : A Preliminary Study . Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016. editor / Aaron Marcus. Springer Verlag, 2016. pp. 678-688 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "Accessibility and Usability of Websites Intended for People with Disabilities: A Preliminary Study ",

abstract = "This paper reports a preliminary study evaluating accessibility and usability of a Brazilian government website-the national digital catalogue of assistive technology (CNPTA). Although since 2004 e-government information should be broadly accessible, several studies indicate that web accessibility has not been accomplished in many government websites. This study is part of a research project that analyses whether this negative outcome replicates on government websites intended for people with disabilities. The website was assessed by automated testing and the results were compared to the outcomes from user testing. The paper discusses the findings compared with past studies and not only proposes specific aspects to enhance the website, but also it outlines several points to be considered in the next steps of the research project, as well as in other research that considers web accessibility and usability for blind people.",

keywords = "Accessibility guidelines, Blind user, Brazilian government website, Inclusive design, Universal design, Visual impairment, Web development",

author = "Emilene Zitkus and Brigatto, {Aline C.} and Ferrari, {Ana Lya M.} and Bonfim, {Gabriel H.C.} and {Carvalho Filho}, {Idinei F.P.} and Reis, {Tha{\'i}s D.} and Medola, {Fausto O.} and Paschoarelli, {Luis C.}",

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Zitkus, E, Brigatto, AC, Ferrari, ALM, Bonfim, GHC, Carvalho Filho, IFP, Reis, TD, Medola, FO & Paschoarelli, LC 2016, Accessibility and Usability of Websites Intended for People with Disabilities: A Preliminary Study . in A Marcus (ed.), Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 9747, Springer Verlag, pp. 678-688, 5th International Conference on Design, User Experience, and Usability, Toronto, Ontario, Canada, 17/07/16. https://doi.org/10.1007/978-3-319-40355-7_66

Accessibility and Usability of Websites Intended for People with Disabilities : A Preliminary Study . / Zitkus, Emilene; Brigatto, Aline C.; Ferrari, Ana Lya M. et al.

Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016. ed. / Aaron Marcus. Springer Verlag, 2016. p. 678-688 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9747).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T2 - 5th International Conference on Design, User Experience, and Usability

AU - Zitkus, Emilene

AU - Brigatto, Aline C.

AU - Ferrari, Ana Lya M.

AU - Bonfim, Gabriel H.C.

AU - Carvalho Filho, Idinei F.P.

AU - Reis, Thaís D.

AU - Medola, Fausto O.

AU - Paschoarelli, Luis C.

N1 - Conference code: 5

PY - 2016/6/22

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N2 - This paper reports a preliminary study evaluating accessibility and usability of a Brazilian government website-the national digital catalogue of assistive technology (CNPTA). Although since 2004 e-government information should be broadly accessible, several studies indicate that web accessibility has not been accomplished in many government websites. This study is part of a research project that analyses whether this negative outcome replicates on government websites intended for people with disabilities. The website was assessed by automated testing and the results were compared to the outcomes from user testing. The paper discusses the findings compared with past studies and not only proposes specific aspects to enhance the website, but also it outlines several points to be considered in the next steps of the research project, as well as in other research that considers web accessibility and usability for blind people.

AB - This paper reports a preliminary study evaluating accessibility and usability of a Brazilian government website-the national digital catalogue of assistive technology (CNPTA). Although since 2004 e-government information should be broadly accessible, several studies indicate that web accessibility has not been accomplished in many government websites. This study is part of a research project that analyses whether this negative outcome replicates on government websites intended for people with disabilities. The website was assessed by automated testing and the results were compared to the outcomes from user testing. The paper discusses the findings compared with past studies and not only proposes specific aspects to enhance the website, but also it outlines several points to be considered in the next steps of the research project, as well as in other research that considers web accessibility and usability for blind people.

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KW - Blind user

KW - Brazilian government website

KW - Inclusive design

KW - Universal design

KW - Visual impairment

KW - Web development

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T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

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PB - Springer Verlag

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ER -

Zitkus E, Brigatto AC, Ferrari ALM, Bonfim GHC, Carvalho Filho IFP, Reis TD et al. Accessibility and Usability of Websites Intended for People with Disabilities: A Preliminary Study . In Marcus A, editor, Design, User Experience, and Usability: Novel User Experiences - 5th International Conference, DUXU 2016. Springer Verlag. 2016. p. 678-688. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-40355-7_66

Accessibility and Usability of Websites Intended for People with Disabilities: A Preliminary Study

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