Airport security: An ethnographic study

Alan Avi Kirschenbaum, Michele Mariani, Coen Van Gulijk, Sharon Lubasz, Carmit Rapaport, Hinke Andriessen

Research output: Contribution to journalArticle

17 Citations (Scopus)

Abstract

This paper employs a behavioral science perspective of airport security to, examine security related decision behaviors using exploratory ethnographic observations. Sampling employees from a broad spectrum of departments and occupations in several major airports across Europe, over 700 descriptive items are transcribed into story scripts that are analyzed. The results demonstrate that both formal and informal behavioral factors are present when security decisions are made. The repetitive patterns of behavior allowed us to develop a generic model applicable to a wide range of security related situations. What the descriptions suggest is that even within the formal regulatory administrative framework of airports, actual real-time security behaviors may deviate from rules and regulations to adapt to local situations.

Original languageEnglish
Pages (from-to)68-73
Number of pages6
JournalJournal of Air Transport Management
Volume18
Issue number1
Early online date4 Nov 2011
DOIs
Publication statusPublished - Jan 2012
Externally publishedYes

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    Kirschenbaum, A. A., Mariani, M., Van Gulijk, C., Lubasz, S., Rapaport, C., & Andriessen, H. (2012). Airport security: An ethnographic study. Journal of Air Transport Management, 18(1), 68-73. https://doi.org/10.1016/j.jairtraman.2011.10.002