Within this article, the author will examine what an appraisal is and how, if done correctly, it supports and develops quality care. Appraisals receive a negative press with both employees and managers. Reasons for this will be explored before moving on to identify the purpose and benefits that following an appraisal process brings. The many different forms that appraisals can take will be highlighted. What factors make up an appraisal will be discussed, from reviewing past performance to the setting of realistic and yet challenging goals. The importance of preparation for the support worker prior to the appraisal process will be highlighted as a key factor to success.