Are tourists with higher expectation more sensitive to service performance? Evidence from urban tourism

Shun Ye, Jialin Wu, Jerry Chen Zheng

Research output: Contribution to journal › Article › peer-review

51 Citations (Scopus)

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- Last Name(descending)

Snow Wu
- J.Wuhud.acuk
- Huddersfield Business School - Reader
- School of Business, Education and Law
- Centre for Sustainability, Responsibility, Governance and Ethics - Director
- Sustainable Living Research Centre - Steering Group Lead
Person: Academic