Change management in primary care: Design and evaluation of an internet-delivered course

Nick Fox, Alan O'Rourke, Chris Roberts, Jane Walker

Research output: Contribution to journalArticle

17 Citations (Scopus)

Abstract

Objectives: To deliver and evaluate an internet course in change management for primary care professionals. Design: A 12-week course delivered over the internet. Respondents were allocated into two groups: one had access to the course tutor individually, while the other could also communicate with the rest of the learner group. Learning outcomes were assessed by means of pre- and post-intervention questionnaires and by interviews with some participants. Subjects: 111 primary care professionals. Results: Subjects showed significant improvements on all learning outcomes. The group with access to the course tutor alone completed more units and had greater improvements in their learning outcomes. More of this group completed the course and completed a portfolio. Respondents who could communicate with other members of the group did not find this a positive experience. Conclusion: The internet can be used to deliver learning in change management to primary care professionals. Access to a discussion forum did not improve, and possibly impaired learning. More work is needed on the mentoring of internet learning.
LanguageEnglish
Pages803-805
Number of pages3
JournalMedical Education
Volume35
Issue number8
DOIs
Publication statusPublished - Aug 2001
Externally publishedYes

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change management
Internet
Primary Health Care
Learning
evaluation
learning
tutor
Group
compound A 12
mentoring
Interviews
questionnaire
interview
Surveys and Questionnaires
experience

Cite this

Fox, Nick ; O'Rourke, Alan ; Roberts, Chris ; Walker, Jane. / Change management in primary care : Design and evaluation of an internet-delivered course. In: Medical Education. 2001 ; Vol. 35, No. 8. pp. 803-805.
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Change management in primary care : Design and evaluation of an internet-delivered course. / Fox, Nick; O'Rourke, Alan; Roberts, Chris; Walker, Jane.

In: Medical Education, Vol. 35, No. 8, 08.2001, p. 803-805.

Research output: Contribution to journalArticle

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