Clients' activities at the design front-end

Patricia Tzortzopoulos; Rachel Cooper; Paul Chan; Mike Kagioglou

doi:10.1016/j.destud.2006.04.002

Clients' activities at the design front-end

Patricia Tzortzopoulos, Rachel Cooper, Paul Chan, Mike Kagioglou

Research output: Contribution to journal › Article › peer-review

54 Citations (Scopus)

Abstract

This paper describes a study analysing the front-end of the design process for primary healthcare facilities in the UK. A case study approach was used to gain a detailed understanding of the clients' activities at the front-end of the design process. The research identified the process undertaken to define new requirements, the difficulties faced by the various parties involved and the impact these had at the front-end. The findings have implications for managing requirements with novice construction clients.

Original language	English
Pages (from-to)	657-683
Number of pages	27
Journal	Design Studies
Volume	27
Issue number	6
Early online date	13 Jul 2006
DOIs	https://doi.org/10.1016/j.destud.2006.04.002
Publication status	Published - 1 Nov 2006
Externally published	Yes

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Cite this

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title = "Clients' activities at the design front-end",

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AU - Chan, Paul

AU - Kagioglou, Mike

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AB - This paper describes a study analysing the front-end of the design process for primary healthcare facilities in the UK. A case study approach was used to gain a detailed understanding of the clients' activities at the front-end of the design process. The research identified the process undertaken to define new requirements, the difficulties faced by the various parties involved and the impact these had at the front-end. The findings have implications for managing requirements with novice construction clients.

KW - built environment

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KW - requirements capture

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DO - 10.1016/j.destud.2006.04.002

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JO - Design Studies

JF - Design Studies

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Clients' activities at the design front-end

Abstract

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