Coaching Works! A Qualitative Study Exploring the Effects of Coaching In a Public Sector Organization

Professional development has become an important tool in the development of individual working in a public sector organisation. A crucial part of professional development is mentoring and coaching employees. The aim of this paper was to investigate the effects of coaching in the workplace, specifically whether coaching or being a coach is related to job satisfaction and psychological empowerment and whether being in a culture of coaching is related to job satisfaction. The research was carried out by undertaking a series of qualitative structured interviews. It was found that coaching has a positive effect in a public sector organisation.