Compassionate customer service in ethnic minority microbusinesses

Muhibul Haq, Martin Johanson, Julie Davies, Léo-Paul Dana, Tribikram Budhathoki

Research output: Contribution to journal › Article › peer-review

17 Citations (Scopus)

1 Oral presentation

1 results
- Title
- Start date(ascending)

"We Treat them like Family": The Perceived Importance of Customer Service Skills for Small Business Success
Muhibul Haq (Speaker)
4 Sep 2018
Activity: Talk or presentation types › Oral presentation