Compassionate customer service in ethnic minority microbusinesses

Muhibul Haq, Martin Johanson, Julie Davies, Léo-Paul Dana, Tribikram Budhathoki

Research output: Contribution to journal › Article › peer-review

32 Citations (Scopus)

32 Citations
1 Meeting Abstract

1 results

2019
We treat them like family: Dimensions of Compassionate Customer Service
Haq, M. & Davies, J., 1 Aug 2019, In: Academy of Management Proceedings. 2019, 1
Research output: Contribution to journal › Meeting Abstract › peer-review

Open Access