This chapter provides a detailed theoretical overview of deliberative engagement (DE) and sets out the normative arguments that highlight how it can be used to address wicked problems (WPs). It highlights how the SME Leaders and Sustainability: Deliberative Engagement (SME-DE) project's findings suggest that an important antecedent to the DE process is the prior existence of social capital given the presence of disruptive contextual factors. The chapter explains the essential characteristics of a WP before moving to a discussion of the implications of this concept for DE. It also highlights how the generation of social capital can be supported by practical confidence building measures, which help to build trust and establish particular norms of behavior among those taking part. The chapter sets out these preliminary insights to develop understanding of how people can be engaged to adopt deliberative practices and is designed to hasten the transition to more networked-based approaches to WP solving.
|Title of host publication
|The Handbook of Communication Engagement
|Kim Amanda Johnston, Maureen Taylor
|Number of pages
|Published - 25 Jun 2018