TY - JOUR
T1 - Dynamic capabilities in tourism businesses
T2 - antecedents and outcomes
AU - Nguyen, Hang
AU - Pham, Hanh
AU - Freeman, Susan
N1 - Publisher Copyright:
© 2022, The Author(s).
PY - 2022/6/27
Y1 - 2022/6/27
N2 - This paper examines dynamic capabilities as a second-order construct and the antecedents and outcomes of dynamic capabilities. Analyzing data collected from 242 tourism firms in Vietnam, this paper finds a positive influence of firms’ human capital, organizational learning, environmental dynamism, and digital marketing on the dynamic capabilities. Dynamic capabilities have a significant and positive impact on these firms’ competitive advantage. The paper contributes to ongoing efforts to measure dynamic capabilities and explore the micro-foundations of dynamic capabilities.
AB - This paper examines dynamic capabilities as a second-order construct and the antecedents and outcomes of dynamic capabilities. Analyzing data collected from 242 tourism firms in Vietnam, this paper finds a positive influence of firms’ human capital, organizational learning, environmental dynamism, and digital marketing on the dynamic capabilities. Dynamic capabilities have a significant and positive impact on these firms’ competitive advantage. The paper contributes to ongoing efforts to measure dynamic capabilities and explore the micro-foundations of dynamic capabilities.
KW - Micro-foundations of dynamic capabilities
KW - Dynamic capabilities view
KW - Tourism services
KW - Emerging economies
UR - http://www.scopus.com/inward/record.url?scp=85132859430&partnerID=8YFLogxK
U2 - 10.1007/s11846-022-00567-z
DO - 10.1007/s11846-022-00567-z
M3 - Article
JO - Review of Managerial Science
JF - Review of Managerial Science
SN - 1863-6683
ER -
