Evaluation of the Quality & Nursing Team Peer Review Programme

Axel Kaehne, Tom Simcock, Alan Boyd, Julie Feather

Research output: Book/ReportCommissioned report


The NHS England and NHS Improvement Quality & Nursing Team (QNT) commissioned the Unit for Evaluation and Policy Analysis (EPA) at Edge Hill University in collaboration with Alliance Manchester Business School, University of Manchester to conduct an evaluation of the QNT peer review programme. Building upon previous research, the aim of this evaluation was to obtain a picture of the effectiveness, strengths, and weaknesses of the peer review process and the feedback regime. The evaluation addresses the following questions: 
1. Is the current peer review regime effective in helping services to improve? 2. How can the current peer review process be improved? 
To undertake this evaluation and address the evaluation questions, the evaluation was split into two phases. The first phase focused on identifying and developing the logic model of the programme, understanding the experiences of those undertaking peer-reviews and the views of services that have been peer-reviewed. In this phase, 17 semi-structured interviews were undertaken with a range of participants, including members of the QNT team, peer reviewers, and services that had been peer reviewed. The data from these interviews were analysed using thematic analysis and integrated against the Impact Domain Framework. The second phase focused on the refinement and validation of the model through two workshops with Directors of Nursing and Service Commissioners. The data from the workshops were analysed using thematic analysis, with the themes integrated into the framework. Drawing upon the logic model for the peer review programme, the analysis from phase one and two, and the Consolidated Framework for Implementation Research, we developed key conclusions and positive recommendations for change for the QNT peer review programme.
Original languageEnglish
Place of PublicationOrmskirk, UK
PublisherEdge Hill University
Commissioning bodyNHS Improvement Quality and Nursing Team
Number of pages25
Publication statusPublished - 6 Aug 2021
Externally publishedYes


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