Evaluation of workshops for healthcare professional training, in individualised care-planning

W Gillibrand, P Holdich, S Readman, J Crewe, T Ackroyd

Research output: Contribution to journalMeeting Abstractpeer-review


Background: Long-term conditions and their management are a major health problem (Dept. of Health 2006). New government policy requires individual patient care-planning in primary care, (Dept. of Health 2008). Care-planning in diabetes is currently being implemented in primary care, through a variety of means. Methods: Teams from general practices in the West Yorkshire region were invited to attend workshops on the care-planning process. After attendance at these workshops some practices engage in pilot implementation of care-planning models with selected patients with long-term conditions. Initial evaluation focused on workshop participants' perceptions of the care planning process, implementation issues and benefits or barriers to using care-planning in practice. Focus group discussions were carried out and content analysed for emerging issues to be identified. Results: Seven workshop sessions were completed with attendance by General Practitioners, practice nurses, practice managers and others, usually in practice teams (n5122). Perceptions identified: care planning includes patients in decision-making; gives patients choice of services; allows pre-visit consultation; improves patient/ provider relationship; could increase anxiety inpatients; increased bureaucracy; increased consultation time and costs; formalising established practice; further training required to fully implement care-planning. Comments: It is encouraging that care-planning is receiving increased attention in primary care. Evaluation of the workshops suggests that practitioners want further training in advanced consultation skills and behavioural interventions, in order to implement care-planning successfully.
Original languageEnglish
Pages (from-to)185
JournalDiabetic Medicine
Issue numbers1
Publication statusPublished - 4 Mar 2009
EventDiabetes UK Professional Conference 2009 - SECC, Glasgow, United Kingdom
Duration: 11 Mar 200913 Mar 2009


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