Exploring Disagreement Prevention and Resolution in Travel Decision-Making of Young Chinese Travelers

Hanqun Song, Beverley A. Sparks, Ying Wang

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

This study examines the decision-making processes of young Chinese travelers, with a particular interest in understanding points of disagreement and resolution processes. On the basis of interviews with 25 young Chinese travelers, this study found that while a small number of travelers did not perceive any disagreement, or did not voice their disagreement, the majority of interviewees described the decision-making process as being characterized by periods of disagreement. It was found that Chinese cultural values including “forbearance” and “authority” influence travelers’ disagreement prevention. The strategies for disagreement resolution were primarily influenced by two Chinese cultural values: “reciprocity” and “conformity”.

LanguageEnglish
Pages257-273
Number of pages17
JournalJournal of Travel and Tourism Marketing
Volume34
Issue number2
Early online date14 Apr 2016
DOIs
Publication statusPublished - 12 Feb 2017

Fingerprint

decision making
reciprocity
young
travel
Travellers
Decision making
Cultural values
Decision-making process

Cite this

@article{9cc40e36ddc44d4387c443e5a71f5df1,
title = "Exploring Disagreement Prevention and Resolution in Travel Decision-Making of Young Chinese Travelers",
abstract = "This study examines the decision-making processes of young Chinese travelers, with a particular interest in understanding points of disagreement and resolution processes. On the basis of interviews with 25 young Chinese travelers, this study found that while a small number of travelers did not perceive any disagreement, or did not voice their disagreement, the majority of interviewees described the decision-making process as being characterized by periods of disagreement. It was found that Chinese cultural values including “forbearance” and “authority” influence travelers’ disagreement prevention. The strategies for disagreement resolution were primarily influenced by two Chinese cultural values: “reciprocity” and “conformity”.",
keywords = "Chinese cultural values, Disagreement prevention, disagreement resolution, travel decision-making, young Chinese traveler",
author = "Hanqun Song and Sparks, {Beverley A.} and Ying Wang",
year = "2017",
month = "2",
day = "12",
doi = "10.1080/10548408.2016.1156615",
language = "English",
volume = "34",
pages = "257--273",
journal = "Journal of Travel and Tourism Marketing",
issn = "1054-8408",
publisher = "Routledge",
number = "2",

}

Exploring Disagreement Prevention and Resolution in Travel Decision-Making of Young Chinese Travelers. / Song, Hanqun; Sparks, Beverley A.; Wang, Ying.

In: Journal of Travel and Tourism Marketing, Vol. 34, No. 2, 12.02.2017, p. 257-273.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Exploring Disagreement Prevention and Resolution in Travel Decision-Making of Young Chinese Travelers

AU - Song, Hanqun

AU - Sparks, Beverley A.

AU - Wang, Ying

PY - 2017/2/12

Y1 - 2017/2/12

N2 - This study examines the decision-making processes of young Chinese travelers, with a particular interest in understanding points of disagreement and resolution processes. On the basis of interviews with 25 young Chinese travelers, this study found that while a small number of travelers did not perceive any disagreement, or did not voice their disagreement, the majority of interviewees described the decision-making process as being characterized by periods of disagreement. It was found that Chinese cultural values including “forbearance” and “authority” influence travelers’ disagreement prevention. The strategies for disagreement resolution were primarily influenced by two Chinese cultural values: “reciprocity” and “conformity”.

AB - This study examines the decision-making processes of young Chinese travelers, with a particular interest in understanding points of disagreement and resolution processes. On the basis of interviews with 25 young Chinese travelers, this study found that while a small number of travelers did not perceive any disagreement, or did not voice their disagreement, the majority of interviewees described the decision-making process as being characterized by periods of disagreement. It was found that Chinese cultural values including “forbearance” and “authority” influence travelers’ disagreement prevention. The strategies for disagreement resolution were primarily influenced by two Chinese cultural values: “reciprocity” and “conformity”.

KW - Chinese cultural values

KW - Disagreement prevention

KW - disagreement resolution

KW - travel decision-making

KW - young Chinese traveler

UR - http://www.scopus.com/inward/record.url?scp=84963569983&partnerID=8YFLogxK

U2 - 10.1080/10548408.2016.1156615

DO - 10.1080/10548408.2016.1156615

M3 - Article

VL - 34

SP - 257

EP - 273

JO - Journal of Travel and Tourism Marketing

T2 - Journal of Travel and Tourism Marketing

JF - Journal of Travel and Tourism Marketing

SN - 1054-8408

IS - 2

ER -