Exploring the relationship between dynamic capabilities and human capital in Vietnamese tourism organisations

Hang Nguyen, Hanh Pham, Steven Pattinson

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


This paper investigates the relationship between dynamic capabilities and a determinant factor of human capital. Analysing qualitative data from 38 interviews with key informants of organisations in the tourism industry in Vietnam with the use of template Analysis, we found that within the organisations human capital, especially the managerial skills, vision, mindset, and entrepreneurial spirit of the leaders, strongly influences the dynamic capabilities of organisations. We make two contributions. First, we make a theoretical contribution to the concept of dynamic capabilities by proposing that managerial capabilities are an integral part of human capital that support the building of dynamic capabilities in the context of Vietnamese tourism organisations. Second, our research provides empirical evidence in the field of dynamic capabilities to help managers understand how dynamic capabilities can be broken down into defined activities that they can use to evaluate the dynamic capabilities of their organisations.
Original languageEnglish
Title of host publicationProceedings of the British Academy of Management Conference 2018
Subtitle of host publicationDriving Productivity in Uncertain and Challenging Times
Number of pages21
ISBN (Print)9780995641310
Publication statusPublished - 4 Sep 2017
Externally publishedYes
EventBritish Academy of Management 2019: Building and Sustaining High Performance Organisations During Uncertain Times - Aston University, Birmingham , United Kingdom
Duration: 3 Sep 20195 Sep 2019


ConferenceBritish Academy of Management 2019
Abbreviated titleBAM2019
Country/TerritoryUnited Kingdom
Internet address


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