How Could We Have Known? Anticipating Sustainability Effects of a Software Product

Jari Porras, Colin C. Venters, Birgit Penzenstadler, Leticia Duboc, Stefanie Betz, Norbert Seyff, Saeid Heshmatisafa, Shola Oyedeji

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Citations (Scopus)


Companies are required to think of ways to address their sustainability responsibilities and impacts. Although they commonly present some of their activities and impacts at a high-level of abstraction in their sustainability strategies, the impacts of their products and services may remain unclear in such reporting. This is partly due to the lack of suitable tools to increase their awareness regarding the potential effects of these products and services on different sustainability dimensions. Using a case study, this paper shows how the Sustainability Awareness Framework (SusAF) can be applied to identify such potential effects of an IT company’s (software) product and how such identified effects could be linked to the company focus.

Original languageEnglish
Title of host publicationSoftware Business
Subtitle of host publication12th International Conference, ICSOB 2021, Drammen, Norway, December 2–3, 2021, Proceedings
EditorsXiaofeng Wang, Antonio Martini, Anh Nguyen-Duc, Viktoria Stray
Place of PublicationCham
PublisherSpringer, Cham
Number of pages8
Volume434 LNBIP
ISBN (Electronic)9783030919832
ISBN (Print)9783030919825
Publication statusPublished - 2 Dec 2021
Event12th International Conference on Software Business - Virtual, Online
Duration: 2 Dec 20213 Dec 2021
Conference number: 12

Publication series

NameLecture Notes in Business Information Processing
PublisherSpringer Nature Switzerland AG
Volume434 LNBIP
ISSN (Print)1865-1348
ISSN (Electronic)1865-1356


Conference12th International Conference on Software Business
Abbreviated titleICSOB 2021
CityVirtual, Online


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