Inclusive Communication Model Supporting the Employment Cycle of Individuals with Autism Spectrum Disorders

Michał T. Tomczak, Joanna Szulc, Małgorzata Szczerska

Research output: Contribution to journalArticlepeer-review

17 Citations (Scopus)


Difficulties with interpersonal communication experienced by individuals with autism spectrum disorders (ASD) significantly contribute to their underrepresentation in the workforce as well as problems experienced while in employment. Consistently, it is vital to understand how communication within the employment cycle of this group can be improved. This study aims to identify and analyze the possibilities of modifying the communication processes around recruitment, selection, onboarding, and job retention to address the specific characteristics and needs of the representatives of this group. This qualitative study is based on 15 in-depth interviews conducted with 21 field experts, i.e.,: therapists, job trainers, and entrepreneurs employing people with ASD. The findings of this research informed the creation of an inclusive communication model supporting the employment cycle of individuals with ASD. The most important recommendations within the model that was created include the modification of job advertisements, use of less structured job interviews, providing opportunities for mentorship, and supportive and non-direct, electronically mediated communication. To apply the above-mentioned solutions and take full advantage of the talents of people with ASD, it is also necessary to provide tailored sensitivity and awareness training programs for their direct addressees as well as their neurotypical colleagues, including managerial staff.
Original languageEnglish
Article number4696
Number of pages12
JournalInternational Journal of Environmental Research and Public Health
Issue number9
Early online date28 Apr 2021
Publication statusPublished - 1 May 2021


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