Introducing New Peer Worker Roles into Mental Health Services in England: Comparative Case Study Research Across a Range of Organisational Contexts

Steve Gillard, Jess Holley, Sarah Gibson, John Larsen, Michael Lucock, Eivor Oborn, Miles Rinaldi, Elina Stamou

Research output: Contribution to journalArticle

22 Citations (Scopus)


A wide variety of peer worker roles is being introduced into mental health services internationally. Empirical insight into whether conditions supporting role introduction are common across organisational contexts is lacking. A qualitative, comparative case study compared the introduction of peer workers employed in the statutory sector, voluntary sector and in organisational partnerships. We found good practice across contexts in structural issues including recruitment and training, but differences in expectations of the peer worker role in different organisational cultures. Issues of professionalism and practice boundaries were important everywhere but could be understood very differently, sometimes eroding the distinctiveness of the role.
Original languageEnglish
Pages (from-to)682-694
Number of pages13
JournalAdministration and Policy in Mental Health and Mental Health Services Research
Issue number6
Early online date21 Oct 2014
Publication statusPublished - Nov 2015


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