Listening: An ethical imperative for servant-leaders

Kae Reynolds

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Leaders, as decision-makers, visionaries, and role models must be attuned to the needs of people and organizations (Greenleaf, 2002) and have a heightened ability to filter out the proverbial noise and discern between the senses and the spirit. The purpose of this paper is to present a discussion and literature review of listening in the contexts of servant-leadership, otherness, and ethics. The review draws on literature particularly from servant-leadership (Spears, 2003; Greenleaf, 2002), deaf epistemology (Hauser et al., 2010; Holcomb, 2010; Schriempf, 2009), and listening studies (Lipari, 2009; Schotter, 2009). Listening, it is argued, must be conceptualized less as the processing of sound and more as an ethical imperative, i.e. opening the heart to otherness. Suggestions for listening activities as an application of the ideas presented are offered in the appendices.
Original languageEnglish
Title of host publicationServant-leadership: Practice and application.
Subtitle of host publicationSelected proceedings of the Pacific Northwest Regional Servant Leadership Conference
EditorsRob Abramovitz, David McNamee
Place of PublicationMarylhurst, OR, USA
PublisherMarylhurst University Center for Servant Leadership
Number of pages14
ISBN (Print)9781300613022 , 1300613025
Publication statusPublished - 10 Jan 2013


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