TY - JOUR
T1 - Living labs for user empowerment and value delivery in social housing upgrading processes
AU - Kowaltowski, Doris C. C. K.
AU - Gomes da Silva, Vanessa
AU - van Oel, Clarine
AU - Granja, Ariovaldo Denis
AU - Muianga, Elisa
AU - Kabisch, Sigrun
AU - de Carvalho Moreira, Daniel
AU - Koolwijk, Jelle Simon Jowan
AU - Pößneck, Janine
AU - Tzortzopoulos, Patricia
AU - Soliman-Junior, Joao
AU - Bridi, Marcelle Engler
AU - Freeke, Arno
N1 - Funding Information:
The authors would like to thank all the organisers and participants of the LLs for their contributions.
Publisher Copyright:
© 2024 The Authors
PY - 2024/3/1
Y1 - 2024/3/1
N2 - Upgrading existing social housing (SH) requires user-centred participatory processes to promote values. Comparative case studies in Brazil, Germany, the Netherlands, and the UK are presented. Living Labs (LLs) were conducted for the delivery of user values and to promote an informed decision-making process. Tools and LL activities were tested to engage stakeholders in the upgrading process, support the co-creation of solutions and address social and societal challenges. The main research aims were to facilitate SH upgrading processes focusing on the delivery of value for users, achieving end-user empowerment, as well as assessing participatory decision-making through LLs. Research goals were achieved in each case study setting. The evaluation of specific cases informed a conceptual framework and guidelines to facilitate upgrading through LLs in varied SH landscapes.
AB - Upgrading existing social housing (SH) requires user-centred participatory processes to promote values. Comparative case studies in Brazil, Germany, the Netherlands, and the UK are presented. Living Labs (LLs) were conducted for the delivery of user values and to promote an informed decision-making process. Tools and LL activities were tested to engage stakeholders in the upgrading process, support the co-creation of solutions and address social and societal challenges. The main research aims were to facilitate SH upgrading processes focusing on the delivery of value for users, achieving end-user empowerment, as well as assessing participatory decision-making through LLs. Research goals were achieved in each case study setting. The evaluation of specific cases informed a conceptual framework and guidelines to facilitate upgrading through LLs in varied SH landscapes.
KW - User-centred Design
KW - participatory design
KW - case studies
KW - living labs
KW - social housing upgrading
KW - User-centred design. participatory design. case studies. living labs. social housing upgrading
UR - http://www.scopus.com/inward/record.url?scp=85184061378&partnerID=8YFLogxK
U2 - 10.1016/j.habitatint.2024.103019
DO - 10.1016/j.habitatint.2024.103019
M3 - Article
VL - 145
JO - Habitat International
JF - Habitat International
SN - 0197-3975
M1 - 103019
ER -