Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case

Chaminda P. Pathirage, Dilanthi Amaratunga, Richard Haigh, David Baldry

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Although the knowledge management concept has grown noticeably during the last few years, management of facilities knowledge has been little studied. Facilities knowledge is of crucial importance for organisational effectiveness and makes a proactive contribution to businesses achieving competitive advantage. This paper stresses the importance of a business case to manage facilities knowledge within the workforce and provides some insights into developing a formal and a structured business case. The necessity to manage knowledge within a facilities management context and highlighting the benefits of such initiatives are considered as the main facets of a sound business case.
Original languageEnglish
Title of host publicationCOBRA 2006
Subtitle of host publicationProceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors
EditorsElaine Sivyer
Place of PublicationLondon
PublisherRoyal Institution of Chartered Surveyors
Number of pages8
ISBN (Print)9781842193074
Publication statusPublished - 1 Dec 2006
Externally publishedYes
EventAnnual Research Conference of the Royal Institution of Chartered Surveyors - London, United Kingdom
Duration: 7 Sep 20068 Sep 2006

Conference

ConferenceAnnual Research Conference of the Royal Institution of Chartered Surveyors
Abbreviated titleCOBRA 2006
CountryUnited Kingdom
CityLondon
Period7/09/068/09/06

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  • Cite this

    Pathirage, C. P., Amaratunga, D., Haigh, R., & Baldry, D. (2006). Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case. In E. Sivyer (Ed.), COBRA 2006: Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors Royal Institution of Chartered Surveyors. http://eprints.hud.ac.uk/id/eprint/30776/