Managing Knowledge for Facilities Management Organisational Effectiveness

A Business Case

Chaminda P. Pathirage, Dilanthi Amaratunga, Richard Haigh, David Baldry

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Although the knowledge management concept has grown noticeably during the last few years, management of facilities knowledge has been little studied. Facilities knowledge is of crucial importance for organisational effectiveness and makes a proactive contribution to businesses achieving competitive advantage. This paper stresses the importance of a business case to manage facilities knowledge within the workforce and provides some insights into developing a formal and a structured business case. The necessity to manage knowledge within a facilities management context and highlighting the benefits of such initiatives are considered as the main facets of a sound business case.
Original languageEnglish
Title of host publicationCOBRA 2006
Subtitle of host publicationProceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors
EditorsElaine Sivyer
Place of PublicationLondon
PublisherRICS
Number of pages8
ISBN (Print)9781842193074
Publication statusPublished - 1 Dec 2006
Externally publishedYes
EventAnnual Research Conference of the Royal Institution of Chartered Surveyors, COBRA 2006 - London, United Kingdom
Duration: 7 Sep 20068 Sep 2006

Conference

ConferenceAnnual Research Conference of the Royal Institution of Chartered Surveyors, COBRA 2006
CountryUnited Kingdom
CityLondon
Period7/09/068/09/06

Fingerprint

Business case
Facilities management
Organizational effectiveness
Competitive advantage
Knowledge management
Workforce

Cite this

Pathirage, C. P., Amaratunga, D., Haigh, R., & Baldry, D. (2006). Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case. In E. Sivyer (Ed.), COBRA 2006: Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors London: RICS.
Pathirage, Chaminda P. ; Amaratunga, Dilanthi ; Haigh, Richard ; Baldry, David. / Managing Knowledge for Facilities Management Organisational Effectiveness : A Business Case. COBRA 2006: Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors. editor / Elaine Sivyer. London : RICS, 2006.
@inproceedings{af306d1f73234073aee0012b85a0ba4a,
title = "Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case",
abstract = "Although the knowledge management concept has grown noticeably during the last few years, management of facilities knowledge has been little studied. Facilities knowledge is of crucial importance for organisational effectiveness and makes a proactive contribution to businesses achieving competitive advantage. This paper stresses the importance of a business case to manage facilities knowledge within the workforce and provides some insights into developing a formal and a structured business case. The necessity to manage knowledge within a facilities management context and highlighting the benefits of such initiatives are considered as the main facets of a sound business case.",
keywords = "business case, Facilities management, knowledge management",
author = "Pathirage, {Chaminda P.} and Dilanthi Amaratunga and Richard Haigh and David Baldry",
year = "2006",
month = "12",
day = "1",
language = "English",
isbn = "9781842193074",
editor = "Elaine Sivyer",
booktitle = "COBRA 2006",
publisher = "RICS",

}

Pathirage, CP, Amaratunga, D, Haigh, R & Baldry, D 2006, Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case. in E Sivyer (ed.), COBRA 2006: Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors. RICS, London, Annual Research Conference of the Royal Institution of Chartered Surveyors, COBRA 2006, London, United Kingdom, 7/09/06.

Managing Knowledge for Facilities Management Organisational Effectiveness : A Business Case. / Pathirage, Chaminda P.; Amaratunga, Dilanthi; Haigh, Richard; Baldry, David.

COBRA 2006: Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors. ed. / Elaine Sivyer. London : RICS, 2006.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - Managing Knowledge for Facilities Management Organisational Effectiveness

T2 - A Business Case

AU - Pathirage, Chaminda P.

AU - Amaratunga, Dilanthi

AU - Haigh, Richard

AU - Baldry, David

PY - 2006/12/1

Y1 - 2006/12/1

N2 - Although the knowledge management concept has grown noticeably during the last few years, management of facilities knowledge has been little studied. Facilities knowledge is of crucial importance for organisational effectiveness and makes a proactive contribution to businesses achieving competitive advantage. This paper stresses the importance of a business case to manage facilities knowledge within the workforce and provides some insights into developing a formal and a structured business case. The necessity to manage knowledge within a facilities management context and highlighting the benefits of such initiatives are considered as the main facets of a sound business case.

AB - Although the knowledge management concept has grown noticeably during the last few years, management of facilities knowledge has been little studied. Facilities knowledge is of crucial importance for organisational effectiveness and makes a proactive contribution to businesses achieving competitive advantage. This paper stresses the importance of a business case to manage facilities knowledge within the workforce and provides some insights into developing a formal and a structured business case. The necessity to manage knowledge within a facilities management context and highlighting the benefits of such initiatives are considered as the main facets of a sound business case.

KW - business case

KW - Facilities management

KW - knowledge management

UR - https://www.scopus.com/record/display.uri?eid=2-s2.0-84859033262&origin=inward&txGid=accae92ed425e5633b5aff98f9296816

M3 - Conference contribution

SN - 9781842193074

BT - COBRA 2006

A2 - Sivyer, Elaine

PB - RICS

CY - London

ER -

Pathirage CP, Amaratunga D, Haigh R, Baldry D. Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case. In Sivyer E, editor, COBRA 2006: Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors. London: RICS. 2006