Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case

Chaminda P. Pathirage; Dilanthi Amaratunga; Richard Haigh; David Baldry

Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case

Chaminda P. Pathirage, Dilanthi Amaratunga, Richard Haigh, David Baldry

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Although the knowledge management concept has grown noticeably during the last few years, management of facilities knowledge has been little studied. Facilities knowledge is of crucial importance for organisational effectiveness and makes a proactive contribution to businesses achieving competitive advantage. This paper stresses the importance of a business case to manage facilities knowledge within the workforce and provides some insights into developing a formal and a structured business case. The necessity to manage knowledge within a facilities management context and highlighting the benefits of such initiatives are considered as the main facets of a sound business case.

Original language	English
Title of host publication	COBRA 2006
Subtitle of host publication	Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors
Editors	Elaine Sivyer
Place of Publication	London
Publisher	Royal Institution of Chartered Surveyors
Number of pages	8
ISBN (Print)	9781842193074
Publication status	Published - 1 Dec 2006
Externally published	Yes
Event	Annual Research Conference of the Royal Institution of Chartered Surveyors - London, United Kingdom Duration: 7 Sep 2006 → 8 Sep 2006

Conference

Conference	Annual Research Conference of the Royal Institution of Chartered Surveyors
Abbreviated title	COBRA 2006
Country/Territory	United Kingdom
City	London
Period	7/09/06 → 8/09/06

Cite this

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title = "Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case",

abstract = "Although the knowledge management concept has grown noticeably during the last few years, management of facilities knowledge has been little studied. Facilities knowledge is of crucial importance for organisational effectiveness and makes a proactive contribution to businesses achieving competitive advantage. This paper stresses the importance of a business case to manage facilities knowledge within the workforce and provides some insights into developing a formal and a structured business case. The necessity to manage knowledge within a facilities management context and highlighting the benefits of such initiatives are considered as the main facets of a sound business case.",

keywords = "business case, Facilities management, knowledge management",

author = "Pathirage, {Chaminda P.} and Dilanthi Amaratunga and Richard Haigh and David Baldry",

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editor = "Elaine Sivyer",

booktitle = "COBRA 2006",

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Pathirage, CP, Amaratunga, D, Haigh, R & Baldry, D 2006, Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case. in E Sivyer (ed.), COBRA 2006: Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors. Royal Institution of Chartered Surveyors, London, Annual Research Conference of the Royal Institution of Chartered Surveyors, London, United Kingdom, 7/09/06.

Managing Knowledge for Facilities Management Organisational Effectiveness : A Business Case. / Pathirage, Chaminda P.; Amaratunga, Dilanthi; Haigh, Richard et al.

COBRA 2006: Proceedings of the Annual Research Conference of the Royal Institution of Chartered Surveyors. ed. / Elaine Sivyer. London : Royal Institution of Chartered Surveyors, 2006.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - Managing Knowledge for Facilities Management Organisational Effectiveness

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AU - Pathirage, Chaminda P.

AU - Amaratunga, Dilanthi

AU - Haigh, Richard

AU - Baldry, David

PY - 2006/12/1

Y1 - 2006/12/1

N2 - Although the knowledge management concept has grown noticeably during the last few years, management of facilities knowledge has been little studied. Facilities knowledge is of crucial importance for organisational effectiveness and makes a proactive contribution to businesses achieving competitive advantage. This paper stresses the importance of a business case to manage facilities knowledge within the workforce and provides some insights into developing a formal and a structured business case. The necessity to manage knowledge within a facilities management context and highlighting the benefits of such initiatives are considered as the main facets of a sound business case.

AB - Although the knowledge management concept has grown noticeably during the last few years, management of facilities knowledge has been little studied. Facilities knowledge is of crucial importance for organisational effectiveness and makes a proactive contribution to businesses achieving competitive advantage. This paper stresses the importance of a business case to manage facilities knowledge within the workforce and provides some insights into developing a formal and a structured business case. The necessity to manage knowledge within a facilities management context and highlighting the benefits of such initiatives are considered as the main facets of a sound business case.

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KW - Facilities management

KW - knowledge management

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M3 - Conference contribution

SN - 9781842193074

BT - COBRA 2006

A2 - Sivyer, Elaine

PB - Royal Institution of Chartered Surveyors

CY - London

Y2 - 7 September 2006 through 8 September 2006

ER -

Managing Knowledge for Facilities Management Organisational Effectiveness: A Business Case

Abstract

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