Managing User Requirements in Social Housing Upgrading

Samira Awwal; Patricia Tzortzopoulos; Michail Kagioglou; Joao Soliman-Junior

doi:10.24928/2023/0167

Managing User Requirements in Social Housing Upgrading

Samira Awwal, Patricia Tzortzopoulos, Michail Kagioglou, Joao Soliman-Junior

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

User requirement management is essential to improve value generation in construction projects. Requirements management is also vital in the context of social housing upgrading/retrofit projects, as such projects generally involve a poor consideration of user needs. Design science research is adopted to propose a process model to support the identification of user needs in the social housing upgrade context. Data was gathered through an empirical study carried out in an upgrading project in the UK. The model includes the use of BIM (Building Information Modelling) based tools. The model can help elicit users’ needs and values through a participatory approach and the early inclusion of stakeholders in design decision-making. The process model contributes to an improved approach to managing user requirements, which will promote better value generation through retrofit projects

Original language	English
Title of host publication	Proceedings of the 31st Annual Conference of the International Group for Lean Construction
Subtitle of host publication	(IGLC31)
Publisher	The International Group for Lean Construction
Pages	1072-1081
Number of pages	10
DOIs	https://doi.org/10.24928/2023/0167
Publication status	Published - 26 Jun 2023
Event	31st Annual Conference of the International Group for Lean Construction - Lille, France Duration: 26 Jun 2023 → 2 Jul 2023 Conference number: 31 https://www.iglc31.com/

Publication series

Name	Proceedings of the Annual Conference of the International Group for Lean Construction
Publisher	International Group for Lean Construction (IGLC)
ISSN (Print)	2309-0979
ISSN (Electronic)	2789-0015

Conference

Conference	31st Annual Conference of the International Group for Lean Construction
Abbreviated title	IGLC 2023
Country/Territory	France
City	Lille
Period	26/06/23 → 2/07/23
Internet address	https://www.iglc31.com/

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.24928/2023/0167Licence: Unspecified

Cite this

Awwal, S., Tzortzopoulos, P., Kagioglou, M., & Soliman-Junior, J. (2023). Managing User Requirements in Social Housing Upgrading. In Proceedings of the 31st Annual Conference of the International Group for Lean Construction: (IGLC31) (pp. 1072-1081). (Proceedings of the Annual Conference of the International Group for Lean Construction). The International Group for Lean Construction. https://doi.org/10.24928/2023/0167

Awwal, Samira ; Tzortzopoulos, Patricia ; Kagioglou, Michail et al. / Managing User Requirements in Social Housing Upgrading. Proceedings of the 31st Annual Conference of the International Group for Lean Construction: (IGLC31). The International Group for Lean Construction, 2023. pp. 1072-1081 (Proceedings of the Annual Conference of the International Group for Lean Construction).

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title = "Managing User Requirements in Social Housing Upgrading",

abstract = "User requirement management is essential to improve value generation in construction projects. Requirements management is also vital in the context of social housing upgrading/retrofit projects, as such projects generally involve a poor consideration of user needs. Design science research is adopted to propose a process model to support the identification of user needs in the social housing upgrade context. Data was gathered through an empirical study carried out in an upgrading project in the UK. The model includes the use of BIM (Building Information Modelling) based tools. The model can help elicit users{\textquoteright} needs and values through a participatory approach and the early inclusion of stakeholders in design decision-making. The process model contributes to an improved approach to managing user requirements, which will promote better value generation through retrofit projects",

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Awwal, S , Tzortzopoulos, P, Kagioglou, M & Soliman-Junior, J 2023, Managing User Requirements in Social Housing Upgrading. in Proceedings of the 31st Annual Conference of the International Group for Lean Construction: (IGLC31). Proceedings of the Annual Conference of the International Group for Lean Construction, The International Group for Lean Construction, pp. 1072-1081, 31st Annual Conference of the International Group for Lean Construction, Lille, France, 26/06/23. https://doi.org/10.24928/2023/0167

Managing User Requirements in Social Housing Upgrading. / Awwal, Samira ; Tzortzopoulos, Patricia; Kagioglou, Michail et al.

Proceedings of the 31st Annual Conference of the International Group for Lean Construction: (IGLC31). The International Group for Lean Construction, 2023. p. 1072-1081 (Proceedings of the Annual Conference of the International Group for Lean Construction).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - User requirement management is essential to improve value generation in construction projects. Requirements management is also vital in the context of social housing upgrading/retrofit projects, as such projects generally involve a poor consideration of user needs. Design science research is adopted to propose a process model to support the identification of user needs in the social housing upgrade context. Data was gathered through an empirical study carried out in an upgrading project in the UK. The model includes the use of BIM (Building Information Modelling) based tools. The model can help elicit users’ needs and values through a participatory approach and the early inclusion of stakeholders in design decision-making. The process model contributes to an improved approach to managing user requirements, which will promote better value generation through retrofit projects

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Awwal S , Tzortzopoulos P, Kagioglou M, Soliman-Junior J. Managing User Requirements in Social Housing Upgrading. In Proceedings of the 31st Annual Conference of the International Group for Lean Construction: (IGLC31). The International Group for Lean Construction. 2023. p. 1072-1081. (Proceedings of the Annual Conference of the International Group for Lean Construction). doi: 10.24928/2023/0167

Managing User Requirements in Social Housing Upgrading

Abstract

Publication series

Conference

UN SDGs

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Managing User Requirements in Social Housing Upgrading

Cite this