Model-Based Failure Analysis of Business Process

Xiaocheng Ge, Richard F. Paige, John A. McDermid

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The success of most organisations are based on how well the organisation can engineer and execute their business processes in order to better manage the extra value that these processes can provide. However, business processes may fail to deliver the functions which are designed. In order to help the understanding of how and why a business process may fail, we considered the techniques in system safety engineering and integrated them with existing techniques of business process modelling and analysis. We proposed a framework of business process failure analysis. The kernel of the framework is that we extended the workflow net of a business process by modelling failures as coloured tokens and so that the failure behaviours of the business process can be simulated. In addition, we developed a tool based on the codes of an open source project to support the analysis. The applications of proposed technique have demonstrated that it is a powerful and easy-to-use technique for the management of business processes in large complex enterprise systems.

Original languageEnglish
Title of host publicationICEIS 2011
Subtitle of host publicationProceedings of the 13th International Conference on Enterprise Information Systems
EditorsRuntong Zhang, José Cordeiro, Xuewei Li, Zhenji Zhang, Juliang Zhang
PublisherSciTePress
Pages388-391
Number of pages4
Volume4
ISBN (Print)9789898425553
DOIs
Publication statusPublished - 2011
Externally publishedYes
Event13th International Conference on Enterprise Information Systems - Beijing Jiaotong University , Beijing, China
Duration: 8 Jun 201111 Jun 2011
Conference number: 13
http://www.iceis.org/ICEIS2011/

Conference

Conference13th International Conference on Enterprise Information Systems
Abbreviated titleICEIS 2011
CountryChina
CityBeijing
Period8/06/1111/06/11
Internet address

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