Nurses’ adoption and use of digital technology during the COVID-19 pandemic

Dawn W. Dowding; Sarah Skyrme; Rebecca Randell; Louise Newbould; Mohammad Faisal; Nicholas Hardiker

doi:10.7748/ns.2023.e12013

Nurses’ adoption and use of digital technology during the COVID-19 pandemic

Dawn W. Dowding, Sarah Skyrme, Rebecca Randell, Louise Newbould, Mohammad Faisal, Nicholas Hardiker

Research output: Contribution to journal › Article › peer-review

Abstract

Aim: to explore nurses’ adoption and use of digital technologies during the COVID-19 pandemic Methods: online survey to obtain nurses’ feedback and ratings of technologies implemented and used to support patient care during the COVID-19 pandemic. Survey questions comprised fixed response and free-text questions and a rating of system usability (quantitative and qualitative data). Participants were recruited via nursing networks and social media.
Results: 55 respondents provided details on 85 separate technologies. The majority of technologies were used for patient monitoring/data sharing (n=39; 46%), online communication (n=22; 26%) virtual appointments (n=15; 18%). Other technologies included electronic patient records (n=5, 6%), e-Prescribing (n=3; 3%), and for PPE (n=1, 1%). Usability of systems varied significantly across types of technology.
Barriers to successful use included accessibility to effective infrastructure.
Conclusion: there was a range and breadth of digital technologies adopted and used by nurses during the pandemic. There are ongoing issues with the availability of digital infrastructure to enable effective digital working, and poor usability of some systems that have been implemented.

Original language	English
Pages (from-to)	63-68
Number of pages	6
Journal	Nursing Standard
Volume	38
Issue number	7
Early online date	1 May 2023
DOIs	https://doi.org/10.7748/ns.2023.e12013
Publication status	Published - 5 Jul 2023

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Cite this

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title = "Nurses{\textquoteright} adoption and use of digital technology during the COVID-19 pandemic",

abstract = "Aim: to explore nurses{\textquoteright} adoption and use of digital technologies during the COVID-19 pandemic Methods: online survey to obtain nurses{\textquoteright} feedback and ratings of technologies implemented and used to support patient care during the COVID-19 pandemic. Survey questions comprised fixed response and free-text questions and a rating of system usability (quantitative and qualitative data). Participants were recruited via nursing networks and social media. Results: 55 respondents provided details on 85 separate technologies. The majority of technologies were used for patient monitoring/data sharing (n=39; 46%), online communication (n=22; 26%) virtual appointments (n=15; 18%). Other technologies included electronic patient records (n=5, 6%), e-Prescribing (n=3; 3%), and for PPE (n=1, 1%). Usability of systems varied significantly across types of technology. Barriers to successful use included accessibility to effective infrastructure.Conclusion: there was a range and breadth of digital technologies adopted and used by nurses during the pandemic. There are ongoing issues with the availability of digital infrastructure to enable effective digital working, and poor usability of some systems that have been implemented.",

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author = "Dowding, {Dawn W.} and Sarah Skyrme and Rebecca Randell and Louise Newbould and Mohammad Faisal and Nicholas Hardiker",

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T1 - Nurses’ adoption and use of digital technology during the COVID-19 pandemic

AU - Dowding, Dawn W.

AU - Skyrme, Sarah

AU - Randell, Rebecca

AU - Newbould, Louise

AU - Faisal, Mohammad

AU - Hardiker, Nicholas

PY - 2023/7/5

Y1 - 2023/7/5

N2 - Aim: to explore nurses’ adoption and use of digital technologies during the COVID-19 pandemic Methods: online survey to obtain nurses’ feedback and ratings of technologies implemented and used to support patient care during the COVID-19 pandemic. Survey questions comprised fixed response and free-text questions and a rating of system usability (quantitative and qualitative data). Participants were recruited via nursing networks and social media. Results: 55 respondents provided details on 85 separate technologies. The majority of technologies were used for patient monitoring/data sharing (n=39; 46%), online communication (n=22; 26%) virtual appointments (n=15; 18%). Other technologies included electronic patient records (n=5, 6%), e-Prescribing (n=3; 3%), and for PPE (n=1, 1%). Usability of systems varied significantly across types of technology. Barriers to successful use included accessibility to effective infrastructure.Conclusion: there was a range and breadth of digital technologies adopted and used by nurses during the pandemic. There are ongoing issues with the availability of digital infrastructure to enable effective digital working, and poor usability of some systems that have been implemented.

AB - Aim: to explore nurses’ adoption and use of digital technologies during the COVID-19 pandemic Methods: online survey to obtain nurses’ feedback and ratings of technologies implemented and used to support patient care during the COVID-19 pandemic. Survey questions comprised fixed response and free-text questions and a rating of system usability (quantitative and qualitative data). Participants were recruited via nursing networks and social media. Results: 55 respondents provided details on 85 separate technologies. The majority of technologies were used for patient monitoring/data sharing (n=39; 46%), online communication (n=22; 26%) virtual appointments (n=15; 18%). Other technologies included electronic patient records (n=5, 6%), e-Prescribing (n=3; 3%), and for PPE (n=1, 1%). Usability of systems varied significantly across types of technology. Barriers to successful use included accessibility to effective infrastructure.Conclusion: there was a range and breadth of digital technologies adopted and used by nurses during the pandemic. There are ongoing issues with the availability of digital infrastructure to enable effective digital working, and poor usability of some systems that have been implemented.

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KW - Technology

KW - Clinical informatics

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JO - Nursing Standard

JF - Nursing Standard

SN - 0029-6570

IS - 7

ER -

Nurses’ adoption and use of digital technology during the COVID-19 pandemic

Abstract

UN SDGs

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