Nursing and aggression in the workplace: A systematic review

Karen Leigh Edward, Karen Ousey, Philip Warelow, Steve Lui

Research output: Contribution to journalReview article

67 Citations (Scopus)

Abstract

Personal experiences of aggression or violence in the workplace lead to serious consequences for nurses, their patients, patient care and the organisation as a whole. While there is a plethora of research on this topic, no review is available that identifies types of aggression encountered, individuals perceived to be most at risk and coping strategies for victims. The aim of this systematic review was to examine occupational anxiety related to actual aggression in the workplace for nurses. Databases (MEDLINE, CINAHL and PsycINFO) were searched, resulting in 1543 titles and abstracts. After removal of duplicates and non-relevant titles, 137 papers were read in full. Physical aggression was found to be most frequent in mental health, nursing homes and emergency departments while verbal aggression was more commonly experienced by general nurses. Nurses exposed to verbal or physical abuse often experienced a negative psychological impact post incident.

LanguageEnglish
Pages653-659
Number of pages7
JournalBritish Journal of Nursing
Volume23
Issue number12
DOIs
Publication statusPublished - 2014

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Aggression
Workplace
Nursing
Nurses
Workplace Violence
Psychiatric Nursing
Nursing Homes
MEDLINE
Hospital Emergency Service
Patient Care
Anxiety
Organizations
Databases
Psychology
Research

Cite this

Edward, Karen Leigh ; Ousey, Karen ; Warelow, Philip ; Lui, Steve. / Nursing and aggression in the workplace : A systematic review. In: British Journal of Nursing. 2014 ; Vol. 23, No. 12. pp. 653-659.
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Nursing and aggression in the workplace : A systematic review. / Edward, Karen Leigh; Ousey, Karen; Warelow, Philip; Lui, Steve.

In: British Journal of Nursing, Vol. 23, No. 12, 2014, p. 653-659.

Research output: Contribution to journalReview article

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