@inbook{d25b448ba9624541aaaac403ebd3814c,
title = "Patient education and communication",
abstract = "Nurses and allied health professionals play a key role in communicating and educating patients and informal carers. Comprehensive therapeutic patient education requires planning, delivery, evaluation, and documentation. Informal carers should be involved in all aspects of therapeutic education. Communication skills training for health professionals can improve patient satisfaction with care. Therapeutic education is more likely to be effective if best practice communication and teaching skills are applied in clinical practice which includes a learning needs assessment. Single sessions of therapeutic education are less effective than multiple sessions with follow-up. Problematic health literacy is a major obstacle to therapeutic patient education. Universal health literacy precautions should be implemented to reduce health inequalities. Effective therapeutic patient education has the potential to reduce unnecessary health resource use by patients and adverse events.",
keywords = "Patient education, communication, nursing",
author = "Felicity Astin and Emma Harris and Lis Neubeck and Robyn Gallagher and Jennifer Jones",
year = "2021",
month = dec,
day = "15",
doi = "10.1093/med/9780198849315.003.0013",
language = "English",
isbn = "9780198849315",
series = "The European Society of Cardiology Series",
publisher = "Oxford University Press",
pages = "399--418",
editor = "Catriona Jennings and Felicity Astin and Donna Fitzsimons and Lambrinou, {Ekaterini } and Lis Neubeck and Thompson, {David R.}",
booktitle = "ESC Textbook of Cardiovascular Nursing",
address = "United Kingdom",
}