Perceived environment of ethnic diversity as a determinant of organisational identification in the public sector

A mediation-moderation analysis

Dennis Pepple, E.M.M. Davies

Research output: Contribution to journalArticle

Abstract

Purpose- As public sector managers implement the policy of employing people that broadly reflects the social make up of a local society, there is need to ensure that employees have a positive perception of ethnic diversity. Perceived environment of ethnic diversity (PEED) is conceptualised as employees’ view of how they are treated at work irrespective of where they come from. This study investigates the relationship between PEED and organisational identification (OID).
Method- Data was collected by means of a survey of 908 employees from four public sector organisations in a state in Nigeria. Regression analysis was used to test the hypotheses.
Findings- Findings showed that OID may be fostered among multi-ethnic employees through the following framework; first, that PEED had a direct relationship with OID and support was found for which was explained by the mediating role of co-worker social support (CWSS). Second, that the effect of CWSS mediation was moderated by employees’ ethnic selfidentification (ESI) such that those with strong ESI experienced lower OID.
Practical implications- As employee compositions in organisations increase in diversity, CWSS is presented in this study as a veritable measure for managers to foster OID.
Originality/value- This study is novel as it is one of the first to examine the mechanisms for linking PEED to OID through mediating effect of CWSS at different levels of ESI. Other contributions are discussed in detail in the study.
Original languageEnglish
JournalPersonnel Review
Publication statusAccepted/In press - 5 Oct 2019

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Public Sector
Social Support
Organizations
Nigeria
Regression Analysis
Public sector
Moderation
Organizational identification
Mediation
Ethnic diversity
Employees
Workers
Social support

Cite this

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title = "Perceived environment of ethnic diversity as a determinant of organisational identification in the public sector: A mediation-moderation analysis",
abstract = "Purpose- As public sector managers implement the policy of employing people that broadly reflects the social make up of a local society, there is need to ensure that employees have a positive perception of ethnic diversity. Perceived environment of ethnic diversity (PEED) is conceptualised as employees’ view of how they are treated at work irrespective of where they come from. This study investigates the relationship between PEED and organisational identification (OID).Method- Data was collected by means of a survey of 908 employees from four public sector organisations in a state in Nigeria. Regression analysis was used to test the hypotheses.Findings- Findings showed that OID may be fostered among multi-ethnic employees through the following framework; first, that PEED had a direct relationship with OID and support was found for which was explained by the mediating role of co-worker social support (CWSS). Second, that the effect of CWSS mediation was moderated by employees’ ethnic selfidentification (ESI) such that those with strong ESI experienced lower OID.Practical implications- As employee compositions in organisations increase in diversity, CWSS is presented in this study as a veritable measure for managers to foster OID.Originality/value- This study is novel as it is one of the first to examine the mechanisms for linking PEED to OID through mediating effect of CWSS at different levels of ESI. Other contributions are discussed in detail in the study.",
keywords = "Co-worker social support, Ethnic self-identification, Nigeria, Organisational identification, Perceived environment of ethnic diversity",
author = "Dennis Pepple and E.M.M. Davies",
year = "2019",
month = "10",
day = "5",
language = "English",
journal = "Personnel Review",
issn = "0048-3486",
publisher = "Emerald Group Publishing Ltd.",

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TY - JOUR

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T2 - A mediation-moderation analysis

AU - Pepple, Dennis

AU - Davies, E.M.M.

PY - 2019/10/5

Y1 - 2019/10/5

N2 - Purpose- As public sector managers implement the policy of employing people that broadly reflects the social make up of a local society, there is need to ensure that employees have a positive perception of ethnic diversity. Perceived environment of ethnic diversity (PEED) is conceptualised as employees’ view of how they are treated at work irrespective of where they come from. This study investigates the relationship between PEED and organisational identification (OID).Method- Data was collected by means of a survey of 908 employees from four public sector organisations in a state in Nigeria. Regression analysis was used to test the hypotheses.Findings- Findings showed that OID may be fostered among multi-ethnic employees through the following framework; first, that PEED had a direct relationship with OID and support was found for which was explained by the mediating role of co-worker social support (CWSS). Second, that the effect of CWSS mediation was moderated by employees’ ethnic selfidentification (ESI) such that those with strong ESI experienced lower OID.Practical implications- As employee compositions in organisations increase in diversity, CWSS is presented in this study as a veritable measure for managers to foster OID.Originality/value- This study is novel as it is one of the first to examine the mechanisms for linking PEED to OID through mediating effect of CWSS at different levels of ESI. Other contributions are discussed in detail in the study.

AB - Purpose- As public sector managers implement the policy of employing people that broadly reflects the social make up of a local society, there is need to ensure that employees have a positive perception of ethnic diversity. Perceived environment of ethnic diversity (PEED) is conceptualised as employees’ view of how they are treated at work irrespective of where they come from. This study investigates the relationship between PEED and organisational identification (OID).Method- Data was collected by means of a survey of 908 employees from four public sector organisations in a state in Nigeria. Regression analysis was used to test the hypotheses.Findings- Findings showed that OID may be fostered among multi-ethnic employees through the following framework; first, that PEED had a direct relationship with OID and support was found for which was explained by the mediating role of co-worker social support (CWSS). Second, that the effect of CWSS mediation was moderated by employees’ ethnic selfidentification (ESI) such that those with strong ESI experienced lower OID.Practical implications- As employee compositions in organisations increase in diversity, CWSS is presented in this study as a veritable measure for managers to foster OID.Originality/value- This study is novel as it is one of the first to examine the mechanisms for linking PEED to OID through mediating effect of CWSS at different levels of ESI. Other contributions are discussed in detail in the study.

KW - Co-worker social support

KW - Ethnic self-identification

KW - Nigeria

KW - Organisational identification

KW - Perceived environment of ethnic diversity

M3 - Article

JO - Personnel Review

JF - Personnel Review

SN - 0048-3486

ER -