TY - JOUR
T1 - Performance Management in Construction
T2 - A Conceptual Framework
AU - Kagioglou, Michail
AU - Cooper, Rachel
AU - Aouad, Ghassan
PY - 2001/1/1
Y1 - 2001/1/1
N2 - This paper presents a review of the literature on performance management and measurement in various industries with the aim of transferring best practice into construction. A framework is presented which ensures that effective strategies are deployed to form the performance management system that construction organizations can adopt. The performance measurement process (conceptual) framework (PMPF) adopts the balanced scorecard (BSC) with the addition of a number of elements and perspectives. It rationalizes the relationships between performance measures and goals derived from strategy, so the impact of those measures on an organization’s performance can be examined and analysed to indicate potential areas for improvement
AB - This paper presents a review of the literature on performance management and measurement in various industries with the aim of transferring best practice into construction. A framework is presented which ensures that effective strategies are deployed to form the performance management system that construction organizations can adopt. The performance measurement process (conceptual) framework (PMPF) adopts the balanced scorecard (BSC) with the addition of a number of elements and perspectives. It rationalizes the relationships between performance measures and goals derived from strategy, so the impact of those measures on an organization’s performance can be examined and analysed to indicate potential areas for improvement
KW - Performance management
KW - Performance measurement
KW - Construction industry
KW - balanced score care
KW - relationship matrix
U2 - 10.1080/01446190010003425
DO - 10.1080/01446190010003425
M3 - Article
VL - 19
SP - 85
EP - 95
JO - Construction Management and Economics
JF - Construction Management and Economics
SN - 0144-6193
IS - 1
ER -