Planning for a successful teaching quality assessment exercise in business and management: A case study

Provides some practical ways forward for those responsible for preparing subject teams in meeting the needs of the teaching quality assessment (TQA) exercise for the subject of business and management. Details the process of how this is occurring in a large multi-site business and management faculty in a northern university. Defines a process whereby a higher educational institution, with multi-site provision of business and management, can: strategically plan for the TQA exercise in the academic year 2000/2001; provide support from the strategic apex; attempt to give departments autonomy and responsibility for the TQA process; and address issues of both standards and enhancement. Provides also a practical framework for the management of the process and guidelines on how to manage that process. Suggests that the longitudinal model (institutional and subject review and continuation audit) should provide greater opportunities for the integration of maintenance and enhancement activities at subject level.