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Randomized controlled trial of job crafting as a digital health intervention for occupational burnout in psychological therapists

Jaime Delgadillo, Victoria Laker, Melanie Simmonds-Buckley, Ben Davis, Jessica Furlong-Silva, Sarah Keeble, Oliver Davis, Amy Southgate, Poppy Royal, Mike Lucock, Lisa Booth, Elizabeth Nyamadzawo, Gemma Booth, Jo Ludbrook, Marc McDonagh, Carla Webb, Hayley Tyson-Adams, Jen Moon, Richard Thwaites

Research output: Contribution to journalArticlepeer-review

Abstract

Objective: Occupational burnout is common in the mental healthcare workforce, with negative consequences for professionals and patients. This study aimed to evaluate the efficacy of a digital health intervention to alleviate burnout in psychological therapists.

Method: This randomized controlled trial recruited 135 therapists working across 17 psychological services in England. The intervention involved six online group webinars based on principles of job crafting. Half of the participants accessed the intervention immediately (group 1) and half were assigned to a waitlist control group (group 2). After 6 weeks, group 2 started the intervention. Participants completed measures of burnout (primary outcome), wellbeing, and job satisfaction at four time-points (baseline, 6, 12, 36 weeks). Outcomes were compared between groups using mixed-effects models controlling for baseline severity and clustering by service.

Results: Differences between groups were statistically significant after 6 weeks, favoring job crafting versus waitlist control in burnout (d = 0.43, p < .001), wellbeing (d = -0.39, p = .023), and job satisfaction (d = -0.28, p = .006) measures. However, the magnitude of improvements relative to baseline levels declined over a 36-week period. Conclusion: A brief job crafting intervention led to short-term improvements in occupational health indicators.
Original languageEnglish
Pages (from-to)245-251
Number of pages7
JournalJournal of Consulting and Clinical Psychology
Volume94
Issue number4
Early online date1 Apr 2026
DOIs
Publication statusPublished - 1 Apr 2026

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

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