Self-Assessment, Models and Quality Awards

Barrie Dale, Robert Bamford, David Bamford, A van der Wiele

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This chapter opens by investigating the replacement of Strategic Process
Improvement and TQM by excellence in the award models, and this is followed
by a description of the Deming, MBNQA and EFQM models. It then examines
the self-assessment process, and the associated success factors and difficulties.
Original languageEnglish
Title of host publicationManaging Quality
Subtitle of host publicationAn Essential Guide and Resource Gateway
EditorsBarrie Dale, David Bamford, Ton van der Wiele
PublisherWiley
Pages283-299
Number of pages17
Edition6th
ISBN (Electronic)9781119130932
ISBN (Print)9781119130925
Publication statusPublished - 2016

Fingerprint

Self-assessment
Quality awards
Excellence
Success factors
European Foundation for Quality Management
Replacement
Total quality management

Cite this

Dale, B., Bamford, R., Bamford, D., & van der Wiele, A. (2016). Self-Assessment, Models and Quality Awards. In B. Dale, D. Bamford, & T. van der Wiele (Eds.), Managing Quality: An Essential Guide and Resource Gateway (6th ed., pp. 283-299). Wiley.
Dale, Barrie ; Bamford, Robert ; Bamford, David ; van der Wiele, A. / Self-Assessment, Models and Quality Awards. Managing Quality: An Essential Guide and Resource Gateway. editor / Barrie Dale ; David Bamford ; Ton van der Wiele. 6th. ed. Wiley, 2016. pp. 283-299
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Dale, B, Bamford, R, Bamford, D & van der Wiele, A 2016, Self-Assessment, Models and Quality Awards. in B Dale, D Bamford & T van der Wiele (eds), Managing Quality: An Essential Guide and Resource Gateway. 6th edn, Wiley, pp. 283-299.

Self-Assessment, Models and Quality Awards. / Dale, Barrie; Bamford, Robert; Bamford, David; van der Wiele, A.

Managing Quality: An Essential Guide and Resource Gateway. ed. / Barrie Dale; David Bamford; Ton van der Wiele. 6th. ed. Wiley, 2016. p. 283-299.

Research output: Chapter in Book/Report/Conference proceedingChapter

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Dale B, Bamford R, Bamford D, van der Wiele A. Self-Assessment, Models and Quality Awards. In Dale B, Bamford D, van der Wiele T, editors, Managing Quality: An Essential Guide and Resource Gateway. 6th ed. Wiley. 2016. p. 283-299