Self-Assessment, Models and Quality Awards

Barrie Dale; Robert Bamford; David Bamford; A van der Wiele

Self-Assessment, Models and Quality Awards

Barrie Dale, Robert Bamford, David Bamford, A van der Wiele

Northern Productivity Hub

University of Manchester

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

1 Citation (Scopus)

Abstract

This chapter opens by investigating the replacement of Strategic Process
Improvement and TQM by excellence in the award models, and this is followed
by a description of the Deming, MBNQA and EFQM models. It then examines
the self-assessment process, and the associated success factors and difficulties.

Original language	English
Title of host publication	Managing Quality
Subtitle of host publication	An Essential Guide and Resource Gateway
Editors	Barrie Dale, David Bamford, Ton van der Wiele
Publisher	Wiley
Pages	283-299
Number of pages	17
Edition	6th
ISBN (Electronic)	9781119130932
ISBN (Print)	9781119130925
Publication status	Published - 2016

Cite this

@inbook{b9fffbe0ed1947ca8456828c8b874d8f,

title = "Self-Assessment, Models and Quality Awards",

abstract = "This chapter opens by investigating the replacement of Strategic Process Improvement and TQM by excellence in the award models, and this is followed by a description of the Deming, MBNQA and EFQM models. It then examines the self-assessment process, and the associated success factors and difficulties.",

keywords = "Total quality management",

author = "Barrie Dale and Robert Bamford and David Bamford and \{van der Wiele\}, A",

year = "2016",

language = "English",

isbn = "9781119130925",

pages = "283--299",

editor = "Barrie Dale and David Bamford and \{van der Wiele\}, Ton",

booktitle = "Managing Quality",

publisher = "Wiley",

address = "United States",

edition = "6th",

}

TY - CHAP

T1 - Self-Assessment, Models and Quality Awards

AU - Dale, Barrie

AU - Bamford, Robert

AU - Bamford, David

AU - van der Wiele, A

PY - 2016

Y1 - 2016

N2 - This chapter opens by investigating the replacement of Strategic Process Improvement and TQM by excellence in the award models, and this is followed by a description of the Deming, MBNQA and EFQM models. It then examines the self-assessment process, and the associated success factors and difficulties.

AB - This chapter opens by investigating the replacement of Strategic Process Improvement and TQM by excellence in the award models, and this is followed by a description of the Deming, MBNQA and EFQM models. It then examines the self-assessment process, and the associated success factors and difficulties.

KW - Total quality management

UR - http://eu.wiley.com/WileyCDA/WileyTitle/productCd-1119130921.html

M3 - Chapter

SN - 9781119130925

SP - 283

EP - 299

BT - Managing Quality

A2 - Dale, Barrie

A2 - Bamford, David

A2 - van der Wiele, Ton

PB - Wiley

ER -

Self-Assessment, Models and Quality Awards

Abstract

Other files and links

Fingerprint

Cite this