SPICE: a business process diagnostics tool for construction projects

Marjan Sarshar, Richard Haigh, Matthew Finnemore, Ghassan Aouad, Peter Barrett, Martin Sexton, David Baldry

Research output: Contribution to journalArticle

35 Citations (Scopus)

Abstract

The construction sector is under growing pressure to increase productivity and improve quality, most notably in reports by Latham (1994, Constructing the Team, HMSO, London) and Egan (1998, Rethinking Construction, HMSO, London). A major problem for construction companies is the lack of project predictability. One method of increasing predictability and delivering increased customer value is through the systematic management of construction processes. However, the industry has no methodological mechanism to assess process capability and prioritise process improvements. Standardized Process Improvement for Construction Enterprises (SPICE) is a research project that is attempting to develop a stepwise process improvement framework for the construction industry, utilizing experience from the software industry, and in particular the Capability Maturity Model (CMM), which has resulted in significant productivity improvements in the software industry. This paper introduces SPICE concepts and presents the results from two case studies conducted on design and build projects. These studies have provided further in‐sight into the relevance and accuracy of the framework, as well as its value for the construction sector.
LanguageEnglish
Pages241-250
Number of pages10
JournalEngineering, Construction and Architectural Management
Volume7
Issue number3
DOIs
Publication statusPublished - 2000
Externally publishedYes

Fingerprint

Industry
Productivity
Construction industry
Business process
Process improvement
Construction project
Construction enterprise
Diagnostics
Software industry
Predictability
Construction sector
Process capability
Productivity improvement
Customer value
Capability maturity model
Construction companies

Cite this

Sarshar, Marjan ; Haigh, Richard ; Finnemore, Matthew ; Aouad, Ghassan ; Barrett, Peter ; Sexton, Martin ; Baldry, David. / SPICE: a business process diagnostics tool for construction projects. In: Engineering, Construction and Architectural Management. 2000 ; Vol. 7, No. 3. pp. 241-250.
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Sarshar, M, Haigh, R, Finnemore, M, Aouad, G, Barrett, P, Sexton, M & Baldry, D 2000, 'SPICE: a business process diagnostics tool for construction projects', Engineering, Construction and Architectural Management, vol. 7, no. 3, pp. 241-250. https://doi.org/10.1108/eb021149

SPICE: a business process diagnostics tool for construction projects. / Sarshar, Marjan; Haigh, Richard; Finnemore, Matthew; Aouad, Ghassan; Barrett, Peter; Sexton, Martin; Baldry, David.

In: Engineering, Construction and Architectural Management, Vol. 7, No. 3, 2000, p. 241-250.

Research output: Contribution to journalArticle

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