The challenges of managing stakeholder requirements in a urban regeneration project

Patricia A. Tillmann, Patricia Tzortzopoulos, Luciana I.G. Miron, Carlos T. Formoso

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Traditional project management approaches have been criticised in recent years for being inadequate for the growing complexity of construction projects. Among the main criticisms are the inadequacy to deal with a social and political context, the dynamics of the environment and the need for further judgment during project implementation. Within this context, studies are looking at alternatives to move beyond this traditional view of project management. This paper presents the results from a case study carried out in an urban regeneration project in Brazil. The aim is to illustrate the challenges of dealing with myriad requirements that result from different stakeholders groups involved in complex construction projects. In such complex projects, there is a wide range of stakeholders, which change over time. This is partially due to long periods of project development and implementation. Moreover, their influence cannot always be predicted from the outset. Thus, despite the contributions in the literature regarding the need to manage stakeholder expectations and influences, this empirical study shows that in practice many challenges remain, and alternative solutions are still lacking in the project management literature.
LanguageEnglish
Title of host publication19th Annual Conference of the International Group for Lean Construction 2011, IGLC 2011
Pages362-371
Number of pages10
Publication statusPublished - 2011
Externally publishedYes
Event19th Annual Conference of the International Group for Lean Construction - Lima, Peru
Duration: 13 Jul 201115 Jul 2011
Conference number: 19

Conference

Conference19th Annual Conference of the International Group for Lean Construction
Abbreviated titleIGLC'11
CountryPeru
CityLima
Period13/07/1115/07/11

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Project management

Cite this

Tillmann, P. A., Tzortzopoulos, P., Miron, L. I. G., & Formoso, C. T. (2011). The challenges of managing stakeholder requirements in a urban regeneration project. In 19th Annual Conference of the International Group for Lean Construction 2011, IGLC 2011 (pp. 362-371)
Tillmann, Patricia A. ; Tzortzopoulos, Patricia ; Miron, Luciana I.G. ; Formoso, Carlos T. / The challenges of managing stakeholder requirements in a urban regeneration project. 19th Annual Conference of the International Group for Lean Construction 2011, IGLC 2011. 2011. pp. 362-371
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Tillmann, PA, Tzortzopoulos, P, Miron, LIG & Formoso, CT 2011, The challenges of managing stakeholder requirements in a urban regeneration project. in 19th Annual Conference of the International Group for Lean Construction 2011, IGLC 2011. pp. 362-371, 19th Annual Conference of the International Group for Lean Construction, Lima, Peru, 13/07/11.

The challenges of managing stakeholder requirements in a urban regeneration project. / Tillmann, Patricia A.; Tzortzopoulos, Patricia; Miron, Luciana I.G.; Formoso, Carlos T.

19th Annual Conference of the International Group for Lean Construction 2011, IGLC 2011. 2011. p. 362-371.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Tillmann PA, Tzortzopoulos P, Miron LIG, Formoso CT. The challenges of managing stakeholder requirements in a urban regeneration project. In 19th Annual Conference of the International Group for Lean Construction 2011, IGLC 2011. 2011. p. 362-371