The impact of informal social interaction on innovation capability in the context of buyer-supplier dyads

Xueyuan Liu, Qihai Huang, Junsheng Dou, Xiande Zhao

Research output: Contribution to journalArticlepeer-review

17 Citations (Scopus)

Abstract

Although many studies employ social network theory to explain firm innovation, how individual-level factors lead to a firm's collective innovation capability remains under-researched. Building on studies that use the work boundary to define formal and informal social interactions, this research aims to illuminate how informal buyer-supplier employee interactions influence buyer firms' innovation capabilities through knowledge acquisition. Integrating the literatures on absorptive capacity and social interaction, the analysis of survey data from 273 Chinese manufacturing firms suggests that employees' informal interactions are positively associated with knowledge acquisition and enhance firms' innovation capabilities. Furthermore, the indirect effects of informal interactions on innovation capability are moderated by knowledge application.

Original languageEnglish
Pages (from-to)314-322
Number of pages9
JournalJournal of Business Research
Volume78
Early online date27 Feb 2017
DOIs
Publication statusPublished - 1 Sep 2017
Externally publishedYes

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