The strategic impact of airline group diversification: The cases of Emirates and Lufthansa

N. Redpath, J. F. O'Connell, D. Warnock-Smith

    Research output: Contribution to journalArticlepeer-review

    9 Citations (Scopus)


    The airline industry is a diverse sector, requiring the support of a varied range of ancillary businesses such as maintenance, catering and travel agencies to carry out its activities. Many of these supporting businesses demonstrate the potential to drive wider profit margins despite generating lower revenues than the airlines themselves, making them attractive investment opportunities in a sector prone to volatile and often lacklustre trading. This study investigates two of the largest diversified airline groups, Germany's Lufthansa Group and Dubai's Emirates Group, each adopting a distinct approach towards diversification that may serve as a model for airline groups worldwide. The areas investigated were Cargo, Maintenance, Catering and Travel Services. The research found that whilst diversification may not always present the most attractive option financially, strategic factors can often outweigh such concerns. Business units studied were found to have variable prospects; particularly in the case of Catering, a sector on the rise - versus in-house Maintenance, which for airlines, is likely to see decline. The pursuit of third party revenue streams to offset weak internal trading and growth in competencies were found to be the key drivers of success. Interplay between segments was also apparent, showing that a well-organised diversification strategy can achieve robust cross-functional benefits and deliver significant value to the parent organisation.

    Original languageEnglish
    Pages (from-to)121-138
    Number of pages18
    JournalJournal of Air Transport Management
    Issue numberB
    Early online date3 Sep 2016
    Publication statusPublished - Sep 2017


    Dive into the research topics of 'The strategic impact of airline group diversification: The cases of Emirates and Lufthansa'. Together they form a unique fingerprint.

    Cite this