TY - JOUR
T1 - The Trojan War inside nursing
T2 - An exploration of compassion, emotional labour, coping and reflection
AU - Van Zyl, Adele Banks
AU - Noonan, Ian
PY - 2018/11/8
Y1 - 2018/11/8
N2 - Compassionate care is fundamental to nursing. However, when delivering compassionate care, the expected emotional state may not always spontaneously arise, risking a dissonance between authentic and displayed emotions. Nurses may therefore be required to engage in some form of emotional regulation strategy, to conform with assumed professional rules on emotional display. In both the dissonance and emotional regulation, there are risks on which nurses need to reflect. In this article, the end of the Trojan War as depicted in Homer's The Iliad and Virgil's The Aeneid is used as an allegory to illustrate the dangers and advantages of using response- or antecedent-focused strategies for emotional regulation. Response-focused strategies are reactive in nature - they could build resilience over time but may leave students and newly qualified nurses feeling exposed. An 'emotional curriculum' to include emotional intelligence in nurse education could equip the students with a more proactive approach to developing resilience rather than defensive practice. Using a narrative as an allegory may help to explore the application of these concepts in nursing practice.
AB - Compassionate care is fundamental to nursing. However, when delivering compassionate care, the expected emotional state may not always spontaneously arise, risking a dissonance between authentic and displayed emotions. Nurses may therefore be required to engage in some form of emotional regulation strategy, to conform with assumed professional rules on emotional display. In both the dissonance and emotional regulation, there are risks on which nurses need to reflect. In this article, the end of the Trojan War as depicted in Homer's The Iliad and Virgil's The Aeneid is used as an allegory to illustrate the dangers and advantages of using response- or antecedent-focused strategies for emotional regulation. Response-focused strategies are reactive in nature - they could build resilience over time but may leave students and newly qualified nurses feeling exposed. An 'emotional curriculum' to include emotional intelligence in nurse education could equip the students with a more proactive approach to developing resilience rather than defensive practice. Using a narrative as an allegory may help to explore the application of these concepts in nursing practice.
KW - Burnout
KW - Compassionate care
KW - Coping strategies
KW - Emotional intelligence
KW - Emotional labour
UR - http://www.scopus.com/inward/record.url?scp=85056332151&partnerID=8YFLogxK
U2 - 10.12968/bjon.2018.27.20.1192
DO - 10.12968/bjon.2018.27.20.1192
M3 - Article
C2 - 30418863
AN - SCOPUS:85056332151
VL - 27
SP - 1192
EP - 1196
JO - British Journal of Nursing
JF - British Journal of Nursing
SN - 0966-0461
IS - 20
ER -