Theorising practices to deliberately or accidentally control customers

Business & Economics

• Theorizing 100%
• Call Centres 30%
• Services Marketing 14%
• Interaction 14%
• Marketing Theory 7%
• Service Provision 7%
• Tolerance 7%
• Empirical Research 6%
• Contests 6%
• Empirical Evidence 6%
• Documentation 6%
• Managers 6%
• Decision Making 5%
• Supervisors 5%
• Minorities 5%
• Service Provider 5%
• Developed Countries 4%
• Developing Countries 4%
• Design Methodology 3%