TQM: An Overview and the Role of Management

Barrie Dale, Marina Papalexi, David Bamford, A van der Wiele

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationManaging Quality
Subtitle of host publicationAn Essential Guide and Resource Gateway
EditorsBarrie Dale, David Bamford, Ton van der Wiele
PublisherWiley
Pages3-36
Number of pages34
Edition6th
ISBN (Electronic)9781119130932
ISBN (Print)9781119130925
Publication statusPublished - 2016

Cite this

Dale, B., Papalexi, M., Bamford, D., & van der Wiele, A. (2016). TQM: An Overview and the Role of Management. In B. Dale, D. Bamford, & T. van der Wiele (Eds.), Managing Quality: An Essential Guide and Resource Gateway (6th ed., pp. 3-36). Wiley.