Universities’ Online Networking Operations: Expectations and Perceptions

Xianghan O'Dea

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


This research explores the effectiveness of one UK university’s online networking operations from the student perspective. Existing research on online learning has largely overlooked students’ social development. However, developing a desired level of social connections is considered critical for boosting their emotional well-being. Adopting case study, this research used semi-structured interviews to collect data. The findings suggest that this group of year one students did not meet as many new people as they wished, and were also unable to turn acquaintances into close friends (breadth and depth), even though they were looking forward to making new friends. It appears that a lack of face-to-face, and also online networking opportunities seems to be the main causes. This study ends with recommendations for UK universities, and potentially higher education institutions in other countries using remote teaching as the main teaching approach.
Original languageEnglish
Title of host publicationDigital Transformation and Disruption of Higher Education
EditorsAndreas Kaplan
PublisherCambridge University Press
Number of pages14
ISBN (Electronic)9781108979146
ISBN (Print)9781108838900
Publication statusPublished - 1 Jun 2022
Externally publishedYes


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