User Experience of Markerless Augmented Reality Applications in Cultural Heritage Museums: ‘MuseumEye’as a Case Study

Ramy Hammady, Minhua Eunice Ma, Anna Powell

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

This paper explores the User Experience (UX) of Augmented Reality applications in museums. UX as a concept is vital to effective visual communication and interpretation in museums, and to enhance usability during a museum tour. In the project ‘MuseumEye’, the augmentations generated were localized based on a hybrid system that combines of (SLAM) markerless tracking technology and the indoor Beacons or Bluetooth Low Energy (BLE). These augmentations include a combination of multimedia content and different levels of visual information that required for museum visitors. Using mobile devices to pilot this application, we developed a UX design model that has the ability to evaluate the user experience and usability of the application. This paper focuses on the multidisciplinary outcomes of the project from both a technical and museological perspective based on public responses. A field evaluation of the AR system was conducted after the UX model considered. Twenty-six participants were recruited in Leeds museum and another twenty participants in the Egyptian museum in Cairo. Results showed positive responses on experiencing the system after adopting the UX design model. This study contributes on synthesizing a UX design model for AR applications to reach the optimum levels of user interaction required that reflects ultimately on the entire museum experience.
Original languageEnglish
Title of host publicationAugmented Reality, Virtual Reality, and Computer Graphics
Subtitle of host publicationInternational Conference on Augmented Reality, Virtual Reality and Computer Graphics
EditorsLucio Tommaso De Paolis, Patrick Bourdot
PublisherSpringer, Cham
Pages349-369
Number of pages21
ISBN (Electronic)9783319952826
ISBN (Print)9783319952819
DOIs
Publication statusPublished - 24 Jun 2018
EventInternational Conference on Augmented Reality, Virtual Reality and Computer Graphics - Otranto, Italy
Duration: 24 Jun 201827 Jun 2018
https://link.springer.com/book/10.1007/978-3-319-95270-3 (Link to Conference Proceedings)

Publication series

NameLecture Notes in Computer Science
PublisherSpringer
Volume10851
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceInternational Conference on Augmented Reality, Virtual Reality and Computer Graphics
Abbreviated titleAVR 2018
CountryItaly
CityOtranto
Period24/06/1827/06/18
Internet address

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  • Cite this

    Hammady, R., Ma, M. E., & Powell, A. (2018). User Experience of Markerless Augmented Reality Applications in Cultural Heritage Museums: ‘MuseumEye’as a Case Study. In L. T. De Paolis, & P. Bourdot (Eds.), Augmented Reality, Virtual Reality, and Computer Graphics: International Conference on Augmented Reality, Virtual Reality and Computer Graphics (pp. 349-369). (Lecture Notes in Computer Science; Vol. 10851). Springer, Cham. https://doi.org/10.1007/978-3-319-95282-6_26